Viewing 6 posts - 1 through 6 (of 6 total)
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  • June 26, 2019 at 2:32 am #1113422
    Cameron Biggart
    Guest

    Hi, We have a website that was built for us by a company called lldesign who purchased your Enfold theme and made a custom child theme from it.
    We are having issues with the theme installed version 3.1.1 since we moved from PHP 5 to PHP 7.

    How can we get updates for the enfold theme for ourselves without going through lldesign who handed the site over to us upon completion and want nothing further to do with it?

    Regards
    Cameron

    June 26, 2019 at 9:12 am #1113535
    Rikard

    Hey Cameron Biggart,

    You could contact the wed designers to ask them to transfer the license to you, or you could simply purchase a new license. You will need access to Envato/Themeforest in order to download the theme files and to set up a token for automatic updates.

    Best regards,
    Rikard

    June 26, 2019 at 9:13 am #1113536
    Cameron Biggart
    Guest

    Hi Rikard

    Can I just confirm that newer versions don’t have the same errors in them and will work with PHP7?
    I’d hate to upgrade only to find that we were no better off.

    Cheers
    Cameron

    June 26, 2019 at 9:30 am #1113543
    Rikard

    Hi Cameron,

    The theme is compatible with PHP versions up to 7.2, I can’t guarantee that you won’t have any problems though. If you should have any problems then we can help you out on the support forum.

    Best regards,
    Rikard

    June 28, 2019 at 4:12 am #1114150
    Cameron Biggart
    Guest

    Hi, we purchased and installed the latest version (4.5.7) and it seems to have fixed the issues we were experiencing.
    Cameron

    June 28, 2019 at 12:27 pm #1114240
    Ismael

    Hi,

    Awesome! Glad to hear that the issues are fixed. Please feel free to open a new thread if you encounter any issues with theme.

    Have a nice day!

    Best regards,
    Ismael

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Viewing 6 posts - 1 through 6 (of 6 total)
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