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  • #1111386

    I have just updated to the latest version, clean file install. Same database, I have a menu page that contains a single text box with different menu items, options, and product images. Almost every edit to this content closes the site down for a min or two. I have setup php error logs, and site errors but cannot catch what the problem is. I have also disabled all plug-ins yet still get the site error when updating this page. <domain> unexpectedly closed the connection.

    Thank You

    #1111715

    Was able to log this error today
    [19-Jun-2019 19:17:44 UTC] PHP Notice: Undefined index: upload_folder in /home/lq3fmc2v6ptp/public_html/wp-content/themes/enfold457/framework/php/class-framework-widgets.php on line 3419

    $ref_dirs = array();
    foreach( $this->cache[‘instances’] as $key => $instance_info )
    {
    3419 $ref_dirs[] = $instance_info[‘upload_folder’];
    }

    • This reply was modified 5 years, 4 months ago by dschneekloth.
    #1112152

    Hi,

    What php version are you running? Could you please check this for us?

    Best regards,
    Basilis

    #1112201

    Current PHP version: 7.2
    Go-daddy shared hosting default extensions

    #1112258

    Hi dschneekloth,

    Can you give us the full error logs? as well as a temporary admin access?
    Just post the details in private content, for error logs, maybe you can upload it in https://uploadfiles.io/ and post the link here.

    Best regards,
    Nikko

    #1112383
    This reply has been marked as private.
    #1113048

    Hi,

    Thank you for the update.

    How can we reproduce the issue? The site doesn’t crash or lose connection when we edit the posts. (see private field)

    Best regards,
    Ismael

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