Viewing 7 posts - 1 through 7 (of 7 total)
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  • June 18, 2019 at 5:57 pm #1111386
    dschneekloth

    I have just updated to the latest version, clean file install. Same database, I have a menu page that contains a single text box with different menu items, options, and product images. Almost every edit to this content closes the site down for a min or two. I have setup php error logs, and site errors but cannot catch what the problem is. I have also disabled all plug-ins yet still get the site error when updating this page. <domain> unexpectedly closed the connection.

    Thank You

    June 19, 2019 at 9:21 pm #1111715
    dschneekloth

    Was able to log this error today
    [19-Jun-2019 19:17:44 UTC] PHP Notice: Undefined index: upload_folder in /home/lq3fmc2v6ptp/public_html/wp-content/themes/enfold457/framework/php/class-framework-widgets.php on line 3419

    $ref_dirs = array();
    foreach( $this->cache[‘instances’] as $key => $instance_info )
    {
    3419 $ref_dirs[] = $instance_info[‘upload_folder’];
    }

    • This reply was modified 5 years, 5 months ago by dschneekloth.
    June 21, 2019 at 12:40 am #1112152
    Basilis

    Hi,

    What php version are you running? Could you please check this for us?

    Best regards,
    Basilis

    June 21, 2019 at 6:18 am #1112201
    dschneekloth

    Current PHP version: 7.2
    Go-daddy shared hosting default extensions

    June 21, 2019 at 10:02 am #1112258
    Nikko

    Hi dschneekloth,

    Can you give us the full error logs? as well as a temporary admin access?
    Just post the details in private content, for error logs, maybe you can upload it in https://uploadfiles.io/ and post the link here.

    Best regards,
    Nikko

    June 21, 2019 at 7:00 pm #1112383
    dschneekloth
    This reply has been marked as private.
    June 25, 2019 at 1:38 am #1113048
    Ismael

    Hi,

    Thank you for the update.

    How can we reproduce the issue? The site doesn’t crash or lose connection when we edit the posts. (see private field)

    Best regards,
    Ismael

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