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I’ve been pulling my hair out trying to figure out why my google traffic took a nose dive a couple of months ago. Sadly, I just noticed. Anyway, I decided to do some online scans for malware thinking maybe I’d been hacked. The scanners can’t read the website. I tried 3 of them. Plus I ran the google scan of “is my site mobile friendly.” That couldn’t read my website either. I had my hosting company check into it and they discovered that if I switched themes to something other than Enfold, it fixed the problem. I find that deeply disturbing as I’ve used your theme for years and have 5 or so client websites using it too. I tried a few things myself:
1) disabling all plugins – didn’t fix the problem so enabled them again
2) switched to a default wordpress theme – fixed the problem.I did think of this as a potential issue: Like I said, I have several websites running Enfold and I’ve purchased Enfold for each of them. However, some time back you did an update that required us to download and upload the theme again. Since I have no idea which copy of Enfold in my downloads screen on ThemeForest I used on the various websites, I’m pretty sure I used the latest one for all of them. Perhaps the verification code (because it was duplicated) caused something to not work right … perhaps some sort of security measure on your end.?????
I’ve been online for years. Website traffic means a LOT to me and my business. This issue desperately needs to be fixed. HELP!!!!
I discovered that in the Enfold settings general section, I had redirected custom error 404 pages to the home page. Maybe that is what is wrong. I’m trying to change that to see if it makes any difference.
I changed the 404 to home page to my articles archive page. It lists many of my articles, so if someone ends up on a 404, they can look up something they might wan to.
At the top of wordpress,there is a message that says:
Conflict detected — your theme or another plugin is adding meta name=”p:domain_verify” to the head section of this webpage.If that is something the theme is doing, then perhaps that is the problem?????
Hi Takara22,
Having your home page as a 404 page is not a good idea since it will then return a 404 error code, it’s better to have a dedicated 404 page and then give your users the choice to navigate somewhere else from there.
Your other problem; I can’t see that error message on either the front- or back-end, where exactly are you seeing that?
Best regards,
RikardHi Rikard:
I switched the 404 page to something else other than the home page. Yesterday the online scans still showed the site could not be found. That is not the case today, however. I guess it took awhile for the 404 change to take effect. I really appreciate you looking into it for me.
Thanks so much!
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