Viewing 8 posts - 1 through 8 (of 8 total)
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  • June 13, 2019 at 7:39 pm #1110023
    nwolfman79

    I have tried 3 times to import the medical demo, I have also tried the Manual Demo Import with no success. Can you help please.

    June 13, 2019 at 7:51 pm #1110035
    Jordan Shannon

    Hey nwolfman79,

    Are you receiving any specific errors?

    Best regards,
    Jordan Shannon

    June 13, 2019 at 7:55 pm #1110038
    nwolfman79

    When importing it says it failed, please refresh the page and try again. When I did the manual, the page refreshed and said internal server error.

    June 13, 2019 at 7:56 pm #1110039
    Jordan Shannon

    Hi,

    What version of PHP are you currently running?

    Best regards,
    Jordan Shannon

    June 13, 2019 at 8:20 pm #1110054
    nwolfman79

    php version 7.2

    June 13, 2019 at 9:13 pm #1110097
    Victoria

    Hi nwolfman79,

    Can you please check server log for error?

    Best regards,
    Victoria

    June 14, 2019 at 12:49 am #1110143
    nwolfman79

    I’m not sure where to locate the error logs and have spoken to godaddy for assistance, however they said being that it’s a managed wordpress they don’t have error logs… I decided to uninstall and reinstall Enfold and got the following..

    Installing Theme from uploaded file: enfold.zip
    Unpacking the package…
    Installing the theme…
    Theme installed successfully.
    Live PreviewLive Preview “Enfold” | ActivateActivate “Enfold” | Return to Themes page

    Warning: mysqli_query(): MySQL server has gone away in /home/content/p3pnexwpnas07_data02/67/42650367/html/wp-includes/wp-db.php on line 2007

    Warning: mysqli_query(): Error reading result set’s header in /home/content/p3pnexwpnas07_data02/67/42650367/html/wp-includes/wp-db.php on line 2007

    Below is what I found in debug.log..
    [13-Jun-2019 22:37:53 UTC] PHP Warning: mysqli_query(): MySQL server has gone away in /home/content/p3pnexwpnas07_data02/67/42650367/html/wp-includes/wp-db.php on line 2007
    [13-Jun-2019 22:37:53 UTC] PHP Warning: mysqli_query(): Error reading result set’s header in /home/content/p3pnexwpnas07_data02/67/42650367/html/wp-includes/wp-db.php on line 2007
    [13-Jun-2019 22:40:03 UTC] PHP Notice: Undefined index: title in /home/content/p3pnexwpnas07_data02/67/42650367/html/wp-content/themes/enfold/framework/php/class-framework-widgets.php on line 2720
    [13-Jun-2019 22:43:01 UTC] PHP Notice: Trying to get property of non-object in /home/content/p3pnexwpnas07_data02/67/42650367/html/wp-content/themes/enfold/framework/php/function-set-avia-frontend.php on line 66
    [13-Jun-2019 22:43:01 UTC] PHP Notice: Trying to get property of non-object in /home/content/p3pnexwpnas07_data02/67/42650367/html/wp-content/themes/enfold/framework/php/function-set-avia-frontend.php on line 66
    [13-Jun-2019 22:43:01 UTC] PHP Notice: Trying to get property of non-object in /home/content/p3pnexwpnas07_data02/67/42650367/html/wp-content/themes/enfold/framework/php/function-set-avia-frontend.php on line 66
    [13-Jun-2019 22:43:02 UTC] PHP Notice: Trying to get property of non-object in /home/content/p3pnexwpnas07_data02/67/42650367/html/wp-content/themes/enfold/framework/php/function-set-avia-frontend.php on line 66
    [13-Jun-2019 22:43:02 UTC] PHP Notice: Trying to get property of non-object in /home/content/p3pnexwpnas07_data02/67/42650367/html/wp-content/themes/enfold/framework/php/function-set-avia-frontend.php on line 66
    [13-Jun-2019 22:43:02 UTC] PHP Notice: Trying to get property of non-object in /home/content/p3pnexwpnas07_data02/67/42650367/html/wp-content/themes/enfold/framework/php/function-set-avia-frontend.php on line 66
    [13-Jun-2019 22:43:02 UTC] PHP Notice: Trying to get property of non-object in /home/content/p3pnexwpnas07_data02/67/42650367/html/wp-content/themes/enfold/framework/php/function-set-avia-frontend.php on line 66
    [13-Jun-2019 22:43:02 UTC] PHP Notice: Trying to get property of non-object in /home/content/p3pnexwpnas07_data02/67/42650367/html/wp-content/themes/enfold/framework/php/function-set-avia-frontend.php on line 66
    [13-Jun-2019 22:43:02 UTC] PHP Notice: Trying to get property of non-object in /home/content/p3pnexwpnas07_data02/67/42650367/html/wp-content/themes/enfold/framework/php/function-set-avia-frontend.php on line 66
    [13-Jun-2019 22:43:02 UTC] PHP Notice: Trying to get property of non-object in /home/content/p3pnexwpnas07_data02/67/42650367/html/wp-content/themes/enfold/framework/php/function-set-avia-frontend.php on line 66
    [13-Jun-2019 22:43:02 UTC] PHP Notice: Trying to get property of non-object in /home/content/p3pnexwpnas07_data02/67/42650367/html/wp-content/themes/enfold/framework/php/function-set-avia-frontend.php on line 66
    [13-Jun-2019 22:43:02 UTC] PHP Notice: Trying to get property of non-object in /home/content/p3pnexwpnas07_data02/67/42650367/html/wp-content/themes/enfold/framework/php/function-set-avia-frontend.php on line 66
    [13-Jun-2019 22:43:02 UTC] PHP Notice: Trying to get property of non-object in /home/content/p3pnexwpnas07_data02/67/42650367/html/wp-content/themes/enfold/framework/php/function-set-avia-frontend.php on line 66
    [13-Jun-2019 22:43:02 UTC] PHP Notice: Trying to get property of non-object in /home/content/p3pnexwpnas07_data02/67/42650367/html/wp-content/themes/enfold/framework/php/function-set-avia-frontend.php on line 66
    [13-Jun-2019 22:43:02 UTC] PHP Notice: Trying to get property of non-object in /home/content/p3pnexwpnas07_data02/67/42650367/html/wp-content/themes/enfold/framework/php/function-set-avia-frontend.php on line 66
    [13-Jun-2019 22:43:02 UTC] PHP Notice: Trying to get property of non-object in /home/content/p3pnexwpnas07_data02/67/42650367/html/wp-content/themes/enfold/framework/php/function-set-avia-frontend.php on line 66
    [13-Jun-2019 22:43:02 UTC] PHP Notice: Trying to get property of non-object in /home/content/p3pnexwpnas07_data02/67/42650367/html/wp-content/themes/enfold/framework/php/function-set-avia-frontend.php on line 66
    [13-Jun-2019 22:43:02 UTC] PHP Notice: Trying to get property of non-object in /home/content/p3pnexwpnas07_data02/67/42650367/html/wp-content/themes/enfold/framework/php/function-set-avia-frontend.php on line 66
    [13-Jun-2019 22:43:02 UTC] PHP Notice: Trying to get property of non-object in /home/content/p3pnexwpnas07_data02/67/42650367/html/wp-content/themes/enfold/framework/php/function-set-avia-frontend.php on line 66
    [13-Jun-2019 22:43:02 UTC] PHP Notice: Trying to get property of non-object in /home/content/p3pnexwpnas07_data02/67/42650367/html/wp-content/themes/enfold/framework/php/function-set-avia-frontend.php on line 66
    [13-Jun-2019 22:43:02 UTC] PHP Notice: Trying to get property of non-object in /home/content/p3pnexwpnas07_data02/67/42650367/html/wp-content/themes/enfold/framework/php/function-set-avia-frontend.php on line 66
    [13-Jun-2019 22:43:02 UTC] PHP Notice: Trying to get property of non-object in /home/content/p3pnexwpnas07_data02/67/42650367/html/wp-content/themes/enfold/framework/php/function-set-avia-frontend.php on line 66
    [13-Jun-2019 22:43:02 UTC] PHP Notice: Trying to get property of non-object in /home/content/p3pnexwpnas07_data02/67/42650367/html/wp-content/themes/enfold/framework/php/function-set-avia-frontend.php on line 66
    [13-Jun-2019 22:43:02 UTC] PHP Notice: Trying to get property of non-object in /home/content/p3pnexwpnas07_data02/67/42650367/html/wp-content/themes/enfold/framework/php/function-set-avia-frontend.php on line 66
    [13-Jun-2019 22:43:02 UTC] PHP Notice: Trying to get property of non-object in /home/content/p3pnexwpnas07_data02/67/42650367/html/wp-content/themes/enfold/framework/php/function-set-avia-frontend.php on line 66
    [13-Jun-2019 22:43:02 UTC] PHP Notice: Trying to get property of non-object in /home/content/p3pnexwpnas07_data02/67/42650367/html/wp-content/themes/enfold/framework/php/function-set-avia-frontend.php on line 66
    [13-Jun-2019 22:43:02 UTC] PHP Notice: Trying to get property of non-object in /home/content/p3pnexwpnas07_data02/67/42650367/html/wp-content/themes/enfold/framework/php/function-set-avia-frontend.php on line 66
    [13-Jun-2019 22:43:02 UTC] PHP Notice: Trying to get property of non-object in /home/content/p3pnexwpnas07_data02/67/42650367/html/wp-content/themes/enfold/framework/php/function-set-avia-frontend.php on line 66
    [13-Jun-2019 22:43:02 UTC] PHP Notice: Trying to get property of non-object in /home/content/p3pnexwpnas07_data02/67/42650367/html/wp-content/themes/enfold/framework/php/function-set-avia-frontend.php on line 66
    [13-Jun-2019 22:43:02 UTC] PHP Notice: Trying to get property of non-object in /home/content/p3pnexwpnas07_data02/67/42650367/html/wp-content/themes/enfold/framework/php/function-set-avia-frontend.php on line 66
    [13-Jun-2019 22:43:02 UTC] PHP Notice: Undefined variable: main_color in /home/content/p3pnexwpnas07_data02/67/42650367/html/wp-content/themes/enfold/css/dynamic-css.php on line 35
    [13-Jun-2019 22:43:02 UTC] PHP Notice: Undefined variable: primary in /home/content/p3pnexwpnas07_data02/67/42650367/html/wp-content/themes/enfold/css/dynamic-css.php on line 48
    [13-Jun-2019 22:43:02 UTC] PHP Notice: Undefined variable: primary in /home/content/p3pnexwpnas07_data02/67/42650367/html/wp-content/themes/enfold/css/dynamic-css.php on line 53
    [13-Jun-2019 22:43:02 UTC] PHP Notice: Trying to get property of non-object in /home/content/p3pnexwpnas07_data02/67/42650367/html/wp-content/themes/enfold/framework/php/function-set-avia-frontend.php on line 66
    [13-Jun-2019 22:43:02 UTC] PHP Notice: Trying to get property of non-object in /home/content/p3pnexwpnas07_data02/67/42650367/html/wp-content/themes/enfold/framework/php/function-set-avia-frontend.php on line 66
    [13-Jun-2019 22:43:02 UTC] PHP Notice: Trying to get property of non-object in /home/content/p3pnexwpnas07_data02/67/42650367/html/wp-content/themes/enfold/framework/php/function-set-avia-frontend.php on line 66
    [13-Jun-2019 22:43:02 UTC] PHP Notice: Trying to get property of non-object in /home/content/p3pnexwpnas07_data02/67/42650367/html/wp-content/themes/enfold/framework/php/function-set-avia-frontend.php on line 66
    [13-Jun-2019 22:43:02 UTC] PHP Notice: Trying to get property of non-object in /home/content/p3pnexwpnas07_data02/67/42650367/html/wp-content/themes/enfold/framework/php/function-set-avia-frontend.php on line 66
    [13-Jun-2019 22:43:02 UTC] PHP Notice: Trying to get property of non-object in /home/content/p3pnexwpnas07_data02/67/42650367/html/wp-content/themes/enfold/framework/php/function-set-avia-frontend.php on line 66
    [13-Jun-2019 22:43:02 UTC] PHP Notice: Trying to get property of non-object in /home/content/p3pnexwpnas07_data02/67/42650367/html/wp-content/themes/enfold/framework/php/function-set-avia-frontend.php on line 66
    [13-Jun-2019 22:43:13 UTC] PHP Warning: mysqli_query(): MySQL server has gone away in /home/content/p3pnexwpnas07_data02/67/42650367/html/wp-includes/wp-db.php on line 2007
    [13-Jun-2019 22:43:13 UTC] PHP Warning: mysqli_query(): Error reading result set’s header in /home/content/p3pnexwpnas07_data02/67/42650367/html/wp-includes/wp-db.php on line 2007

    I appreciate all the help, I have used Enfold for several years and this is the first time I have ever had an issue.

    • This reply was modified 5 years, 8 months ago by nwolfman79.
    June 16, 2019 at 5:50 pm #1110825
    Victoria

    Hi nwolfman79,

    Please have a look at this threads:
    https://stackoverflow.com/questions/15693796/wordpress-database-error-mysql-server-has-gone-away-for-query
    https://wordpress.org/support/topic/warning-mysqli_query-mysql-server-has-gone-away/

    Best regards,
    Victoria

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