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  • #1107939

    I get this set of messages after entering my Private Token – what does all this mean ?

    “Last time we checked the token we were not able to connected to Envato:

    Purchases could not be accessed
    Username could not be accessed (needed for your information only)
    E-Mail could not be accessed (needed for your information only)

    Following errors occured:

    Purchases: Errorcode 403 returned by Envato: Forbidden:
    – response_code: 403
    – reason: scope-missing
    username Errorcode 403 returned by Envato: Forbidden:
    – code: not_authenticated
    email Errorcode 403 returned by Envato: Forbidden:
    – code: not_authenticated
    Purchases: A problem occured accessing your purchases. Unable to check for updates.”

    #1107948

    Hi Jez,

    Have you followed instructions here – https://kriesi.at/documentation/enfold/theme-registration/#how-to-generate-a-envato-personal-token?

    Best regards,
    Yigit

    #1107951

    Thanks – I allowed access to those items listed and now it all works fine :)

    #1107954

    Hi,

    You are welcome! :)

    For your information, you can take a look at Enfold documentation here – https://kriesi.at/documentation/enfold/
    If you have any other questions or issues, feel free to start a new thread under Enfold sub forum and we will gladly try to help you :)

    Best regards,
    Yigit

Viewing 4 posts - 1 through 4 (of 4 total)
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