Viewing 9 posts - 1 through 9 (of 9 total)
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  • June 5, 2019 at 10:16 am #1107459
    QPR-Berlin

    Hi,

    we want to change the php version to 7.2. on one of our customers websites.
    Its not possible because we get an error concerning the enfold theme. So we bought the latest enfold version and tried to overwrite the old folder with filezilla/ftp, BUT, we still get error messages and the upload was unsuccessful. I tried it several times and also checked to have the right unzipped file for WP.

    How can I send you a picture of the error message?
    We really need to update the website to 7.2. and its not possible because of enfold.

    Pls help! THANK YOU

    • This topic was modified 6 years, 8 months ago by QPR-Berlin.
    June 5, 2019 at 12:29 pm #1107495
    Yigit

    Hey,

    Thanks for contacting us!

    Please check out this post – https://kriesi.at/support/topic/updating-to-enfold-4-5-and-validating-personal-token/. If you still have issues, please post temporary admin logins here privately so we can update the theme for you :)

    Regards,
    Yigit

    June 5, 2019 at 1:38 pm #1107547
    QPR-Berlin

    Hi Yigit,

    thank you, I want to try that but I just saw that the plugin isn’t tested yet with the current WP version 5.2.
    Shall I proceed? What do you think?

    Best,
    Elisabeth

    June 5, 2019 at 1:48 pm #1107555
    Yigit

    Hi,

    I used the plugin on WP 5.2 and did not have any issues. If you run into any, please reply to this thread so we can look into it :)

    Best regards,
    Yigit

    June 5, 2019 at 1:49 pm #1107561
    QPR-Berlin
    This reply has been marked as private.
    June 5, 2019 at 2:26 pm #1107586
    QPR-Berlin

    ok! Thanks

    June 5, 2019 at 2:27 pm #1107587
    Yigit

    Hi,

    Sure, we can update the theme for you.

    Please edit user and switch role to “administrator” though :)

    Regards,
    Yigit

    June 6, 2019 at 11:33 am #1107898
    QPR-Berlin
    This reply has been marked as private.
    June 6, 2019 at 12:23 pm #1107913
    Yigit

    Hi,

    You are welcome! :)

    For your information, you can take a look at Enfold documentation here – https://kriesi.at/documentation/enfold/
    If you have any other questions or issues, feel free to start a new thread under Enfold sub forum and we will gladly try to help you :)

    Best regards,
    Yigit

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Viewing 9 posts - 1 through 9 (of 9 total)
  • The topic ‘PHP 7.2. not possible bc of Enfold / theme overwriting not successful’ is closed to new replies.