Viewing 9 posts - 1 through 9 (of 9 total)
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  • #1106950

    Hi all,
    I can‘t open my website on a desktop only on the mobile phone. Here is my site: http://www.freidenka.at
    Did I make some mistakes?
    Thank you very much.
    Best,
    Harry

    #1106958

    Hi and a friend get this error:
    image

    What can I do?

    Thank you for your support.

    Best,
    Harry

    #1106968

    Hi Harry,

    I checked your website but it does load fine on my end. Could you please try flushing browser cache and refresh your page a few times or try viewing your site on an incognito mode?

    Regards,
    Yigit

    #1106985

    Did you test it on the mobile phone or on your desktop? Because on phone the page loads fine. Only on the desktop. I deleted the cache and tried on an incognito mode.

    Thank you very much Yigit!

    Best,
    Harry

    #1106997

    Hi Harry,

    I checked on my desktop and now on my iphone but it loads fine on both on my end. That is why i was thinking it might be cache. Have you tried different browser?

    Best regards,
    Yigit

    #1107000

    The support from the blog designer can’t login to my wordpress backend. He gets always this error:
    https://www.dropbox.com/s/e1yljdd5k9y6mne/IMG_2617.JPG?dl=0
    Maybe it’s not a problem with the theme?

    Can you login?

    Thank you.

    Best,
    Harry

    • This reply was modified 5 years, 5 months ago by gharry79.
    #1107010

    Hi,

    I tried logging in and had no issues at all. Attached a screenshot in private content field. Could it be related to cookie settings of your browser as error suggests?

    Best regards,
    Yigit

    #1107018

    Okay thank you very much Yigit.

    I have to write the blog designer a message, that the login should work perfect and that he has to delete his cache.

    Thank you very much.

    Best,
    Harry

    #1107027

    Hi,

    You are welcome! Let us know if there is anything we can do to help!

    Best regards,
    Yigit

Viewing 9 posts - 1 through 9 (of 9 total)
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