Viewing 4 posts - 1 through 4 (of 4 total)
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  • June 2, 2019 at 9:41 pm #1106443
    eogiles

    I am trying to update from 4.5.2 to 4.5.7 and every time I press button to run the update it says download failed.
    I created a new Envato key and made sure all the correct permissions are set and it still fails.
    I also installed the Envato Market plugin and tried to update using that. The “Test API Connection” works fine but the update of Enfold fails.

    June 2, 2019 at 9:53 pm #1106449
    Mike

    Hey eogiles,
    Sorry, but the dev team found an error with updating that version just recently, they recommend updating with FTP.
    First download the theme from Theme Forest.
    Then open it and extract the “enfold.zip” file and then extract it to your desktop as /enfold/
    Then rename to /enfold-new/ and upload the folder to your /wp-content/themes/ folder via FTP or your file manager in your webhost cPanel
    Then via FTP or your cPanel file manager, at /wp-content/themes/ rename /enfold/ to /enfold-old/ and rename /enfold-new/ to /enfold/

    Now your new version is installed, please check your site. If all is well then “Good Job!” If not then reverse the last rename step above and your site will be restored.
    Please don’t try to overwrite the theme folder, as this will leave old files behind and cause errors.

    Best regards,
    Mike

    June 2, 2019 at 10:42 pm #1106458
    eogiles

    OK that worked, thanks!

    June 2, 2019 at 11:22 pm #1106474
    Mike

    Hi,
    Glad we were able to help, we will close this now. Thank you for using Enfold.

    For your information, you can take a look at Enfold documentation here
    For any other questions or issues, feel free to start new threads in the Enfold forum and we will gladly try to help you :)

    Best regards,
    Mike

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Viewing 4 posts - 1 through 4 (of 4 total)
  • The topic ‘Download fails attempting update from 4.5.2 to 4.5.7’ is closed to new replies.