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Posts
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Can’t post a question in the forum.
Hey Robin,
Thanks for contacting us!
Please refer to this screenshot to find your purchase code
Then register to our support forum here – https://kriesi.at/support/register/You can also post your purchase code here privately and we can manually register you :)
To register your theme, please refer to this post – https://kriesi.at/documentation/enfold/theme-registration/
Regards,
YigitThis reply has been marked as private.Additional question…
Hi,
You can register your Personal Token using the account you used to purchase Enfold for your client and insert that Personal Token into Enfold theme options to receive auto updates.
As for your forum account, could you share @mac email as well? Each forum account needs to be registered using different email address therefore we may need to delete one of your accounts as you will not be able to register two accounts with one email.
Best regards,
YigitYes, but…
Sorry.
Do not delete one account. I have multiple clients using your product. If you delete one of my accounts they will no longer be registered. DO NOT DELETE THIS ACCOUNT.
One more thing…
Leave both accounts. I will turn one over to my client, therefore I will not have two accounts. It is now working (somehow). I now will not have two accounts. One is for my old clients – I will change the name on one and it will all work out!
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