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When we try to update a webpage with any content or text, and the we Preview Changes or Update the page half the content of the page disappears.
So for example, if you access the below URL, log in and update any Text Block and add any text e.g. hello, when you press Preview Changes or Update you’ll see everything below the section ITALIA disappears.
We’ve tried for some time to understand this but can’t see the issue and can’t move forward with further updates on this page.
Thank you
Hey mcbaile,
Have you tried disabling all active plugins to see if the issue resolves?
Best regards,
Jordan ShannonHi Jordan,
Yes it only affects this one page and there is a lot of content on the page and somewhere something in the code is broken.
The issue has arisen on this page numerous times and we can resolve it temporarily by reverting back several revisions and then it seems to work again for a few days and a few more updates then breaks once more, always at the same section regardless of where the update is.
Hi,
I’m sorry for the problem and for the late reply. So you have it back to a working version now then? If not then please try to look for any open html markup in your content just before it starts breaking:
<strong>Bold text closed properly</strong>Best regards,
RikardNo we’ve not fixed the issue this time by using the revisions feature as we wanted to have the issue available to view. However, we’ll have a look as you say to see if we can see the issue.
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