Viewing 9 posts - 1 through 9 (of 9 total)
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  • May 28, 2019 at 3:10 pm #1104858
    jklillibridge

    The mobile view for my events calendar is not allowing events to be clicked when viewing as month. This won’t work whether I’m on my desktop and shrink the window down, or on my phone. The events have a “dot” showing that an event is taking place that day, but I’m not able to click it and then be shown the events occurring that day. I believe this to be an Enfold issue, as the problem is only resolved when I switch to a default theme.

    *Edit – I also contacted The Events Calendar PRO support, and they took a look at my site and also believe this to be an issue with Enfold. Any help would be greatly appreciated.

    • This topic was modified 5 years, 7 months ago by jklillibridge. Reason: Update
    May 31, 2019 at 8:19 pm #1105856
    Basilis

    Hey jklillibridge,

    What is the issue that the Events Calendar PRO team is saying?

    Best regards,
    Basilis

    May 31, 2019 at 8:22 pm #1105863
    jklillibridge

    Hi Basilis,

    They didn’t say what the issue was. Just to contact your support since it seems to be an issue with Enfold. Here is their response:

    I’m glad to hear that you figured out what’s happening, that’s really great!

    Since it’s a theme conflict I believe that Enfold support team would be able to provide a fix in their theme to help you.

    Please let their support team know about the issue so they can fix this in a future update.

    June 5, 2019 at 8:22 pm #1107731
    Basilis

    Hi,

    Yea, but we do not know what the issue is so we can solve it. If they can provide help we can work this out somehow.

    Best regards,
    Basilis

    June 5, 2019 at 8:27 pm #1107736
    jklillibridge

    Hi there,

    The issue is that every other theme available to me works fine with the Events Calendar PRO plugin, except for Enfold. They told me to troubleshoot my site by disabling all other plugins except for the Events Calendar PRO, and revert back to the default Twenty-Seventeen theme. I did all this and gradually re-activated all my other plugins. Everything runs smoothly until I switch my theme back to Enfold. That is when my calendar breaks.

    I’m not sure what other information I can provide that explains my problem.

    June 10, 2019 at 9:15 pm #1108879
    jklillibridge

    Hi there,

    Just checking in to see if there is still any support I can receive, or any information I can provide to have assistance with this problem.

    June 11, 2019 at 4:58 am #1108995
    Ismael

    Hi,

    Looks like a script is preventing the default action of the links, so it can’t open the assigned URL.

    Please add this script in the functions.php file to override that script:

    function ava_tribe_events_mobile_link(){
    ?>
    <script>
    (function($) {
        $('#tribe-events-content a').on('click', function(e) {
            e.preventDefault();
            window.location.href = $(this).attr('href');
        });
    })(jQuery);
    </script>
    <?php
    }
add_action('wp_footer', 'ava_tribe_events_mobile_link');

    Thanks for the update.

    Best regards,
    Ismael

    June 11, 2019 at 3:43 pm #1109191
    jklillibridge

    Hi Ismael,

    This did the trick! The calendar is now working as it should. Thank you so much for identifying the problem and sending a solution. I truly appreciate it!

    June 12, 2019 at 5:22 am #1109349
    Ismael

    Hi,

    Great! However, that is just a temporary fix. Please forward that to the plugin developers. Maybe, they’ll know what’s actually causing the issue.

    Best regards,
    Ismael

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