Tagged: ,

Viewing 9 posts - 1 through 9 (of 9 total)
  • Author
    Posts
  • #1102682

    Hi, need urgent help,

    tired of trying out to import demo themes and failed with all the options. Please consider this request as priority and someone please help.

    Demo import error

    moderators, please look into it. credentials provided in the private block

    #1102916

    Hey anantharam,

    I tried the login credentials you gave however it doesn’t work, please check.
    What demo are you trying to import? is it the construction?
    Have you tried importing via xml?

    Best regards,
    Nikko

    #1103165
    This reply has been marked as private.
    #1103168

    Enfold Default Demo

    #1103403

    Hi anantharam,

    It seems most of it is already imported except for the images and layerslider.
    I was able to import the layerslider, however for the featured images I could not assign it because of permission issues (error 403, see screenshot).

    Best regards,
    Nikko

    #1103577

    Hi Nikko,

    Thanks for your support, much appreciated.

    I have two questions?

    How do i import the images from the theme and upload?

    How do i make it look exactly like the demo theme?

    Please help me getting it up.

    Regards
    Ananth

    #1103617

    Hi Ananth,

    Yes, we’ll try to help get it up on your site.

    How do i import the images from the theme and upload?
    There are 2 ways one is going to Enfold > Demo Import and the other one is via xml (Tools > Import), however there’s some security issue (as shown in the first screenshot).
    I tried to add some image manually but I got an http error (2nd screenshot in private content), I think if the security and http error issue is fixed, I think the demo import will work flawlessly.
    For http error, try to do the suggestions here: https://wpfixit.com/how-to-fix-http-error-when-uploading-images-in-wordpress/

    How do i make it look exactly like the demo theme?
    I think if the import worked without issues, then you should have it exactly like the demo.

    Best regards,
    Nikko

    #1103775

    Hi Nikko,

    How do i get the security stuff fixed, should i ask the hosting service provider to provide some permission or could i do that in the hosting control panel?

    please advise

    Shall get the solutions.

    Regards
    Ananth

    #1103893

    Hi Ananth,

    You can request for assistance from your hosting provider, I think you’ll just need to present the issues you’re having.

    Best regards,
    Nikko

Viewing 9 posts - 1 through 9 (of 9 total)
  • You must be logged in to reply to this topic.