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  • May 21, 2019 at 1:06 am #1102634
    jolesnavage1

    I only have three pages that have this issue, (Home Page, About Page, About Us Page, according to my client.

    The menu/header is overlaying the main title box of the page and cutting off the titles. This is not happening in full desktop browser, or tablet mode.

    I am unsure what to do, as this seems to be a mobile only issue, and is only a problem on these three pages.

    Please see the private tab for login info.

    May 22, 2019 at 12:30 am #1103126
    jolesnavage1

    Bumping due to no response from support.

    May 22, 2019 at 8:40 am #1103195
    Victoria

    Hi jolesnavage1,

    Credentials did not work for me. Please update them.

    Please refrain from replying to your own thread because it gets pushed back to the end of the queue and moderators won’t be able to provide a response immediately. Please be patient while we go through the rest of the queue. Thank you for your understanding.

    Best regards,
    Victoria

    May 23, 2019 at 2:08 am #1103493
    jolesnavage1

    Apologies,

    Please try the credentials in this post.

    May 30, 2019 at 5:40 am #1105336
    Ismael

    Hi,

    Thank you for the update.

    Did you apply a background image to the section after the first one? The background attachment is set to parallax, but there is no background image. You should reset the “Background Attachment” settings to “Scroll”.

    Best regards,
    Ismael

    May 30, 2019 at 11:20 pm #1105525
    jolesnavage1

    I have no background images in those sections. The ability to select scroll is only available when I have images. That option is not available otherwise.

    My client needs an answer within the next 24 hours. I need to have this fixed. It took more than a week to get an original response here.

    Please assist.

    May 30, 2019 at 11:46 pm #1105530
    jolesnavage1

    Nevermind, I figured it out. You have to put a dummy image in to set it back to scroll, and then re-save without an image…

    May 31, 2019 at 7:02 am #1105597
    Ismael

    Hi,

    Glad that you figured it out. And we would like to apologize for not replying immediately. Please feel free to open a new thread if you need anything else.

    Have a nice day.

    Best regards,
    Ismael

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Viewing 8 posts - 1 through 8 (of 8 total)
  • The topic ‘Issue with Header Overlay – Mobile iOS & Android’ is closed to new replies.