I have a problem with some jump links/ankers on Android - Support

Tagged: Anker, link

Viewing 8 posts - 1 through 8 (of 8 total)

Author

Posts
May 20, 2019 at 11:05 am #1102438

IT-Service
Participant

Hi guys,
I need your help…

Here is the page:
https://alleinunterhalter-coolcat.ch/live-musik-fuer-geburtstag/

If you click the Button “Inhalt” a pop up appears.
On desktop and Iphone there is no problem to click the links within this pop up. But on Android it is not working.
I can not find the reason why…

THX for your helP!

Regards,
Andy

May 22, 2019 at 7:35 am #1103169

IT-Service
Participant

Hello?

May 22, 2019 at 8:14 am #1103181

Victoria
Inactive Moderator

Hi empolis,

I am not seeing the button that you’re talking about. Maybe the browser on Android is blocking the popup?

Best regards,
Victoria

May 22, 2019 at 8:34 am #1103193

IT-Service
Participant

Hi Victoria,
you can`t see this one here?

Regards,
Andy

May 23, 2019 at 8:16 am #1103580

Victoria
Inactive Moderator

Hi Andy,

Thank you.

You might want to write to the plugin author or check their support forums.

Best regards,
Victoria

May 23, 2019 at 1:08 pm #1103654

IT-Service
Participant

Ok Victoria,

thx…I will try this.

Regards,
Andy

May 24, 2019 at 8:45 am #1103866

IT-Service
Participant

Hi Victoria,

you can close the ticket. I did by myself.
The reason was that I did not use a color-section modul for the jumping elements/for the content to show…that´s why…now it is working fine.

THX and regards,
Andy

May 24, 2019 at 11:36 pm #1104085

Jordan Shannon
Inactive Moderator

Hi,

I’m glad this was resolved. If you need additional help, please let us know here in the forums.

Best regards,
Jordan Shannon
Author

Posts

Viewing 8 posts - 1 through 8 (of 8 total)

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