Viewing 9 posts - 1 through 9 (of 9 total)
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  • May 16, 2019 at 3:03 am #1101207
    Zrated09

    Well, 2 issues that I know of.

    After updating both my WP and Enfold themes (the same way I always do it through the WP dashboard), I created a portfolio and included the proper category tags…published the entry, but it does not appear on the required page. “Just Awarded”

    The other issue I am having is I get the error message (shown in the private section of this topic) at the top of my dashboard and every time the page tries to load

    May 17, 2019 at 4:56 am #1101642
    Rikard

    Hey Zrated09,

    Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Best regards,
    Rikard

    May 25, 2019 at 4:35 am #1104123
    Zrated09

    Any luck helping me?

    May 27, 2019 at 11:34 am #1104489
    Nikko

    Hi Zrated09,

    Please provide us with temporary admin access as Rikard requested.
    We will need it to check further as we could not replicate the issue on our end.

    Best regards,
    Nikko

    May 28, 2019 at 12:18 am #1104611
    Zrated09

    Login is in the private area.

    May 29, 2019 at 5:23 pm #1105209
    Nikko

    Hi Zrated09,

    Thanks for giving us access.
    Can you try to disable the masterslider plugin?

    Best regards,
    Nikko

    June 15, 2019 at 5:31 am #1110556
    Zrated09

    I have another issue.

    Ever since wordpress and Enfold has updated (5.2.1 + 4.5.7). I can’t figure out how to add a “featured image” to a new portfolio item. The menu on the right side of the page that contained this option among other options is no longer there.

    Additionally, In portfolio items, I have a toggle menu that I would copy the code from one portfolio item to a new one then change the relevant info. That code formatting has changed and I don’t know how to make it match the previous format.

    Portfolio Page = “Our Work”
    Portfolio Item = ” Biologend”

    June 15, 2019 at 5:37 am #1110557
    Zrated09

    Figured it out.

    June 15, 2019 at 9:22 am #1110618
    Rikard

    Hi,

    Great, I’m glad that you figured it out and thanks for the update. Please let us know if you should need any further help on the topic or if we can close it.

    Best regards,
    Rikard

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