Tagged: favicon
Hi there!
We are having some trouble with our website ashlandoh.com.
We have our favicon loaded into the “Enfold” portion, however, the WordPress “W” logo still appears for tablet, mobile, and Firefox users (this is all the ways we’ve discovered so far). Our theme is up to date, so we’re not quite sure what to do next.
Any help is appreciated!
Hey jacobcoffy,
Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.
Best regards,
Rikard
Hi jacobcoffy,
Could you please attach some screenshots of the issue?
Best regards,
Victoria
Sure thing!
Screenshot of Chrome on Android: https://ashlandoh.com/wp-content/uploads/2019/05/a685b94c-f275-4a34-bea3-83aca1f6d742.png
Screenshot of Chrome on Ipad: https://ashlandoh.com/wp-content/uploads/2019/05/file-2.png
Hi jacobcoffy,
It can be due to the fact that your website is hosted on the WordPress.org or really heavy browser caching.
Best regards,
Victoria