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Hiya, I have just bought your theme as have taken over the administering on and existing site running the Enfold Theme.
So the problem is the site is running an old version of Enfold (4.0 I think) and I can’t seem to find the license of it so that is why I bought a new one. (I’m assuming the existing one was not licensed)
Anyway I tried overwriting the Enfold folder in the Themes directory to update and it totally screwed up the site with Fatal errors, I couldn’t event get into the wp-admin part of the site.
Luckily I made a backup of the Enfold folder and replaced it. Can you please give me advice on how I update please.
Hey mangodays,
Thank you, I see that you are using v4.2 with a child theme, please note that if you update via FTP, you will need to remove the old theme folder “enfold” first (via FTP) then upload the new “enfold” folder at /wp-content/themes/enfold/
Please don’t try to overwrite the theme folder, as this will leave old files behind and cause errors.
Also with an older version and a child theme, often the child theme will contain a “header.php” to include custom scripts, but in this case this will also cause errors because of changes we have had to make for WordPress v5.x, so please save a copy of it, review for custom scripts, and replace with a updated “header.php” that includes any custom scripts.
Please give this a try, but if you find that you would like more help Please include an admin login & FTP access in the Private Content area so we can be of more assistance.
Also upload your copy of the latest Enfold (4.5.7) to your site as a zip file (anywhere is fine, just tell us the directory to find it) so we can assist.Best regards,
Mike
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