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  • May 3, 2019 at 7:47 pm #1097001
    Talia Scatliff
    Guest

    Hi there!

    I am trying to update my client’s theme, but it doesn’t seem to work due to an evanto api error. We don’t have access to the evanto account where the theme was purchased since it was through an old web developer.

    Would you kindly be able to update the theme for us?

    Thanks!

    Talia

    May 4, 2019 at 2:18 pm #1097208
    Victoria

    Hey Talia Scatliff,

    For technical support please register here kriesi.at/support/register with your item purchase code .

    Go to https://kriesi.at/support/ select the theme you purchased bookmark the URL.

    Example: https://kriesi.at/support/enfold

    Scroll to the bottom of the page to open a new ticket.

    Best regards,
    Victoria

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