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  • #1096182

    We are currently fixing issues on a testing server here https://woocommerce-226471-828369.cloudwaysapps.com

    Everything is working fine, except for:

    1. Mobile Menu is not working
    2. Menu item appears at the end of our desktop navigation (in yellow)

    Can someone help with a fix?

    Many thanks,

    Peter Williams

    #1096297

    Hey sailflags,

    Thank you for contacting us.

    Did you add any custom CSS after which the problem started?

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( do be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.

    Best regards,
    Vinay

    #1096398
    This reply has been marked as private.
    #1096719

    Hi Peter,

    Thanks for that, I can’t see why your mobile menu is not working unfortunately. Did you make any customisations to the theme at all? If so then please try to remove them temporarily to see there is a conflict coming from any of them.

    Best regards,
    Rikard

    #1096941

    I have checked css (removing files) and it doesn’t fix either issue.

    Bit of a mystery.

    If you cannot think of anything else, I may have to upload theme from scratch again.

    Best regards,

    Peter

    #1097002

    :-)
    You have a lot of custom files there.
    The custom.css, the woocommerce-mod.css and they seem intermixed in a compressed file. There is no @media instructions for small or big screens.

    This is what the browsers sees after mixing all the custom and modded code:
    <style type=’text/css’ media=’screen’>
    #top #header_main > .container, #top #header_main > .container .main_menu .av-main-nav > li > a, #top #header_main #menu-item-shop .cart_dropdown_link{ height:150px; line-height: 150px; }
    .html_top_nav_header .av-logo-container{ height:150px; }
    .html_header_top.html_header_sticky #top #wrap_all #main{ padding-top:180px; }
    </style>

    And instead of going to Enfold CSS to handle the Hamburger menu, it goes to your woocommerce mod css:
    .html_visible_cart .av-burger-menu-main {
    padding-right: 25px;
    }

    It is not seeing the enfold css which makes the Menu act responsive.

    I think the Menu issue started after someone tried to make the woocommerce shopping cart act pretty.
    Just my 2 cents.

    #1098348

    Hi sailflags,

    Best regards,
    Victoria

    #1098385

    Thank you for comments / support.

    I have removed custom css and enfold quick css and menu (in yellow) still appears.

    Responsive menu doesn’t appear either.

    #1098395

    Please ignore last – that seems to have worked!

    #1098478

    Sometimes it takes time to see the change, deleting the cache and deactivating the optimize (minified) css funtion helps.

    I am not seeing woocommerce now at all. This theme should work well with woocommerce. Maybe you should open a new ticket.
    I have a future project with woocommerce on one of my sites that runs Enfold.

    #1098716

    Hi sailflags,

    Great, I’m glad that you got it working. Please let us know if you should need any further help on the topic or if we can close it.

    Best regards,
    Rikard

    #1098717

    Hi maussi_e3Xd,

    Please open a new thread and include admin login details in private so that we can have a closer look at your site if you should need help with your problem.

    Best regards,
    Rikard

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