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  • #1094540

    I updated to 4.5.6 and now the Content Slider is completely missing from the page. Because it’s an essential component to the site, I revered back to 4.5.4 and it’s fine.

    #1094619

    Exact same problem here

    I need to upgrade WordPress to 5.x, Im currently running 4.9.10. I have to upgrade my PHP, MySQL and Apache also, and of course Enfold from 4.1 to 4.5.6
    I decided to update Enfold first. Then I was going to upgrade the server, and lastly WordPress. I made it as far as enfold 4.5.6, and the main section of the homepage which is WP Layer Slider is completely missing.
    Help!
    Recap:
    Currently Enfold 4.5.6 installed on WP 4.9.10, running PHP 5.3.8, layerslider does not render on page.

    #1095135

    Hi,

    Can you give us temporary admin access? so we can check the backend and try to reproduce it on our end.

    Best regards,
    Nikko

    #1095236

    Hello Nikko,

    I have the same problem with the Layer Slider.
    I updated two months ago to version 4.5.4. Since yesterday the Layer Slider in the home does not work. Sometimes it works and sometimes it doesn’t. Sometimes it works in a language version and does not work if I change language.
    Now I’ve updated to version 4.5.6 but the Slider still doesn’t work.

    I have latest version of WordPress.

    Can you help me?

    Best regards,
    Vincenzo

    #1095684

    Hello,
    Is it possible to receive an answer?

    Thank you,
    Vincenzo

    #1095712

    Hi Vincenzo,

    The issue seems to be coming from the cache, it’s fetching the old merged js file.
    I disabled Javascript file merging and compression and the issue doesn’t show.

    Best regards,
    Nikko

    #1095724

    Thanks Nikko,
    but Layer Slider: Sometimes it works and sometimes it doesn’t work. I’ve tried it now and it doesn’t work.
    The menu in the Mobile version has also disappeared.

    Can you do something?
    Is it a problem of the Enfold Theme?
    Do I need to renew Enfold’s support?
    Or should I look for a WordPress developer?

    Best regards,
    Vincenzo

    #1095772

    Hi Vincenzo,

    Can you do something?
    Yes, we will try to do something about it. Please remove those access and create a staging site, basically it’s a duplicate of your live site placed in your subdomain, then give us admin and ftp access for the staging site. We’ll need it so we can try to debug or isolate the issue without affecting your live site.
    Here’s a link on how to create a stage site: https://themeisle.com/blog/wordpress-staging-site/

    Is it a problem of the Enfold Theme?
    Most likely it’s not and more of a caching issue or maybe some conflict within plugins.

    Do I need to renew Enfold’s support?
    No, you don’t need to unless it expires.

    Or should I look for a WordPress developer?
    It depends but we can check for it in the meantime, if the issue is not from Enfold then you might need one but we’ll try to help as much as we can.

    Best regards,
    Nikko

    #1096392

    Hello everybody,

    same here. Our developers figured out a small bug in avia
    /config-templatebuilder/avia-shortcodes/contentslider/contentslider.php line #531:
    $output .= !empty($title) ? '</{$heading1}>': '';

    The variable $heading1 is not recognized, the string has to be in double quotes:
    $output .= !empty($title) ? "</{$heading1}>" : "";

    Now it works again.
    Could you please forward this to your delevopers to include this in the next update?

    Thanks

    #1096781

    Hi,


    @rhelectronics

    Thanks a lot for finding the bug.

    @everybody

    Please replace enfold\config-templatebuilder\avia-shortcodes\contentslider\contentslider.php

    with

    https://github.com/KriesiMedia/enfold-library/blob/master/temp_fixes/Enfold_4_5_6/Content%20Slider/contentslider.php

    Do not forget to clear server and browser cache.

    If you need help let us know and our moderators can help you.

    Best regards,
    Günter

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