Viewing 10 posts - 1 through 10 (of 10 total)
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  • April 25, 2019 at 10:08 am #1094337
    Momentummediaab

    We just did a migration of one of our sites to a new server
    And the following is showing up in debug mode and the site looks very broken
    Notice: Undefined variable: http_response_header in /wp-content/themes/enfold/framework/php/function-set-avia-frontend.php on line 687
    We’ve tried the following:
    Disabled all plugins
    Reinstalled Enfold through FTP

    Any other suggestions? I’ve added FTP and what site in Private content.

    April 26, 2019 at 4:49 am #1094608
    Mike

    Hey Momentummediaab,
    I see that you are using Enfold version 4.4.1, please try updating to v4.5.6

    Best regards,
    Mike

    April 26, 2019 at 8:42 am #1094650
    Momentummediaab

    Thank you for the follow up. We did the update but it didn’t fix the issue.

    April 26, 2019 at 1:26 pm #1094728
    Mike

    Hi,
    Thank you, I tried to login as admin but couldn’t please check.

    Best regards,
    Mike

    April 26, 2019 at 2:23 pm #1094741
    Momentummediaab

    Adding the login information in private content

    April 27, 2019 at 1:49 am #1094847
    Mike

    Hi,
    Thanks for the login, I see that you are using an old header.php in your child theme, please replace with the current header.php.
    Please keep a backup of the old header.php and transfer any custom scripts to the new header.php

    Best regards,
    Mike

    April 27, 2019 at 10:22 am #1094883
    Momentummediaab

    Replaced the header.php file in the child theme. The page did change slightly (didn’t stretch all over the page) but the error message remained and videos aren’t loading and a few smaller errors as well.

    April 27, 2019 at 2:34 pm #1094905
    Mike

    Hi,
    I found that your error could be related to this or the “magnificPopup” error your page is throwing. I was not able to edit the files directly in the theme editor, so I tried your FTP access above and was able to login, but the header.php and functions.php in FTP don’t match your site files, I see that you have many themes and two child themes and I’m sure I’m looking at the right one “/public_html/wp-content/themes/enfold_child”
    But I still don’t see the changes I make, Is this the correct ftp address? Is there server caching?

    Best regards,
    Mike

    April 28, 2019 at 9:50 am #1095012
    Momentummediaab

    Looks like I added FTP credentials for the server we moved it from and not where it’s currently at. Adding the correct credentials in private content here.

    April 28, 2019 at 3:42 pm #1095039
    Mike

    Hi,
    Thanks for the ftp login, I was able to correct the error message, but your video doesn’t play and I see any errors for it.
    Your child theme has a lot of custom files in it, are they all currently needed? Please try removing all of the custom files and see if the error continues. Then you can include them one at a time until the error occurs, to find the issue.

    Best regards,
    Mike

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