Hello Kriesi
This is a follow up email from yesterdays. Since i didnt get any reply for updating the enfold theme i followed the link https://kriesi.at/support/topic/updating-to-enfold-4-5-and-validating-personal-token/ . I installed Update theme and plugins from the plugin manager and followed the step by step instructions you have porvided. After doing that the whole website is crashed and now doesn’t even show up or cannot login to the admin panel. This is a serious problem . Please fix this asap. Please find the website and login credentials in the private area
I am also attaching the hosting details in the private area
Hi animationandartschoolgoa,
Can you please check server log for error?
Best regards,
Victoria
Hello Victoria. Mike is already looking into this issue. Thank you
You can close this thread as I had opened a earlier thread and Mike is on it
Hi,
If you need additional help, please let us know here in the forums.
Best regards,
Jordan Shannon