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AuthorPosts
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April 16, 2019 at 4:41 pm #1091556
hello
i have add a widget with a live chat on all my pages
but the chat window is hidden behind the main slider
website : http://www.rteam360.fr
screenshot. : http://rteam360.fr/mail/support/Capture%20d’écran%202019-04-16%20à%2015.39.23.pngmy widget is in a text zone,
screenshot. : http://rteam360.fr/mail/support/Capture%20d’écran%202019-04-16%20à%2015.39.42.pngthanks for your support
April 17, 2019 at 6:14 am #1091790Hey cyrilrteam,
Please try the following in Quick CSS under Enfold->General Styling:
#layer_slider_1 { z-index:0 !important; }Best regards,
RikardApril 17, 2019 at 10:12 am #1091889perfect ! thanks a lot
April 18, 2019 at 5:23 am #1092256Hi,
Great, I’m glad we could help. Please let us know if you should need any further help on the topic or if we can close it.
Best regards,
RikardMay 25, 2020 at 9:54 am #1216061hello ,
i have another issue with this widget
the widget is hidden behind the footerwebsite : http://www.rteam.fr
my widget is in a text zone, should I use another option ?
screenshot. : http://rteam360.fr/mail/support/Capture%20d’écran%202019-04-16%20à%2015.39.42.pngMay 25, 2020 at 7:21 pm #1216249Hi cyrilrteam,
I have checked your site and I don’t see any widget behind the footer.
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( to be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.Best regards,
NikkoMay 26, 2020 at 9:47 am #1216416
hello,
it is in the bottom right cornerwhen you scroll down the page
I can create an admin account if you need
cyril
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This reply was modified 5 years, 8 months ago by
cyrilrteam.
May 26, 2020 at 8:40 pm #1216676Hi cyril,
Thanks for pointing it out.
Please add this CSS code in Quick CSS, located in Enfold > General Styling:#callus-922 { bottom: 60px !important; right: 48px !important; } #scroll-top-link { bottom: 130px !important; }Best regards,
NikkoMay 27, 2020 at 10:00 pm #1217155perfect ! thanks
May 27, 2020 at 10:32 pm #1217178Hi,
I’m glad this was resolved. If you need additional help, please let us know here in the forums.
Best regards,
Jordan Shannon -
AuthorPosts
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