Viewing 4 posts - 1 through 4 (of 4 total)
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  • April 16, 2019 at 12:46 pm #1091408
    Judith Botman
    Guest

    Hi There,

    In the past I installed Enfold on one of my websites. It used to work fine, but not anymore. I’d like to download the latest version, but I lost my password.

    I cannot ask for a password reset, because I’m not using the connected email
    adress anymore. Can you please help me out :)?

    My login name is CUE_judith. My email used to be (Email address hidden if logged out) , but now is it (Email address hidden if logged out) .

    Looking forward to your message!

    Best regards,
    Judith

    April 16, 2019 at 4:40 pm #1091554
    Yigit

    Hey Judith,

    Thanks for contacting us!

    We can reset your forum account however you would need to have an access to your ThemeForest account to download the latest version of the theme. Please contact Envato support and ask them for help regarding your account :)

    Regards,
    Yigit

    April 16, 2019 at 4:47 pm #1091563
    Judith Botman
    Guest

    Ah that sounds logical :) Thanks!

    April 16, 2019 at 4:52 pm #1091570
    Yigit

    Hi!

    You are welcome!

    We have updated your email. Let us know if you have any other questions or issues!

    Cheers!
    Yigit

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Viewing 4 posts - 1 through 4 (of 4 total)
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