Viewing 4 posts - 1 through 4 (of 4 total)
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  • April 15, 2019 at 11:10 am #1090916
    benojack

    Hello,
    I have some issues to play some video embeded on my website
    Here for example : https://www.responseable.eu/key-stories/microplastics-cosmetics
    There the icon for play , but nothing is happening. it was always working before … no issues from the beginning (4 years ago)
    I try to re put the youtube link, stop my cache plugin , etc… nothing change…
    Can you help me , on happen suddenly ?
    You will find a special access to the back office on the private content if it’s needed.

    thanks by advance !
    have a nice day

    April 16, 2019 at 7:33 am #1091253
    Rikard

    Hey benojack,

    Thanks for the login details, I can’t see what is going wrong there as you are not getting any error messages. What happens if you remove the shortcode which you have on the top of the page?

    Best regards,
    Rikard

    April 16, 2019 at 9:39 am #1091323
    benojack

    Hey Rikard,
    thanks to reply.
    And find the problem, it came from the cache plugin … something mess up… it’s ok for now.
    Sorry for the the disturbance…

    Thanks again
    have a nice day

    April 16, 2019 at 4:36 pm #1091548
    Nikko

    Hi benojack,

    We’re glad that this is resolved :)
    Thanks for using Enfold and have a great day!

    Best regards,
    Nikko

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Viewing 4 posts - 1 through 4 (of 4 total)
  • The topic ‘Youtube video don't play after some updates of the theme’ is closed to new replies.