Viewing 18 posts - 1 through 18 (of 18 total)
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  • #1090465

    I bought the Enfold theme but I am face problems editing certain areas. I need the documentation on editing the footer socket/copyright area. I tried from the code editor as well like I normally do, but it did not work.

    #1090474

    Hey fillance1,
    Here is our documentation
    To remove the backlink add the below shortcode in the copyright field.

    [nolink]

    Best regards,
    Mike

    #1090648

    Hey Mike,
    I am referring to the copyright field underneath the website. I know wat a NoLink is, but I do not want to use the NoLink. I actually do want to refer to certain links in that area..

    In addition to the above, 2 extra questions. Have a look at my website:
    1. In the menu when putting the mouse on ‘Services’, it rolls out the options horizontally. This is a bug. I need it vertically and without a bold font.
    2. When looking under the menu, there is an e-mail icon. I also need a cellphone icon. Could you please provide/help?

    We are facing approaching deadlines so any priority support provided will be appreciated sincerely!

    #1090682

    Hi,
    Great, so you want to replace the links in the copyright area in the socket?
    So then just add your html links to the copyright field in the footer options
    2019-04-14-121701
    Please see our documentation
    Your services menu item looks like the “mega menu” box was checked, for it of one of the child items, please uncheck it:
    2019-04-14-122457
    The email icon under your menu is added via the social icons options, to add a phone icon simply create a new one:
    2019-04-14-122832
    Please see our documentation: How to add Custom Social Icons to Enfold options.

    Best regards,
    Mike

    #1091920
    This reply has been marked as private.
    #1092242

    Hi,
    I don’t understand why you can’t upload your file to DropBox and then post the link here. But I have sent you an email, please check.

    Best regards,
    Mike

    #1092516
    This reply has been marked as private.
    #1092521

    Hi,
    Thanks, for your copyright issue, please add [nolink] to the copyright field.
    For your menu item, it is conected to a page called “services”, if you only want it to be a parent item of your sub-menu, then please create a “custom” menu item with a hash tag as the link.
    To create a custom icon, please see our documentation here.

    Best regards,
    Mike

    #1092661
    This reply has been marked as private.
    #1092678

    Hi,
    Sorry but I’m not kidding you?
    Your question: “Enfold theme by kriesi” is not editable.” True, you add [nolink] to the copyright field and then create your own copyright, very easy? What would you like it to say?

    For your next question, your screenshot is very clear, you have set the menu item to a page, if you only want it to be a parent item of your sub-menu, then please create it as “custom” menu item with a hash tag as the link so it can contain a sub-menu yet not be a link itself, seems straight forward?

    And then for your last question, which is well documented in the link, but perhaps your developer is still having problems with it, I’m happy to help if you share which icons you are trying to use and post admin access.

    Best regards,
    Mike

    #1095111
    This reply has been marked as private.
    #1095984

    ??

    #1095985

    Have not received any response on my question..

    #1096038

    Hi,

    1) Menu bar takes a lot of space, needs to be decreased in size
    By size I’m assuming you are referring to the width of the header.

    Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child theme’s style.css file:

    CSS Snippet:

    
    /* CSS - Header size*/
    
    .html_header_sidebar #top #header.av_always_sticky {
        max-width: 200px;
    }
    
    .html_header_left #main {
        margin-left: 200px;
    }
    
    
    

    2) Cellphone icon is nowhere to be found
    Please provide more details where are you trying to add a phone icon?

    We do not have skype support, please feel free to communicate here on the support forum. I assure you we will resolve this issue soon. We just need to know what exactly and where you are trying to add.

    We look forward for your reply.

    Best regards,
    Vinay

    #1096119
    This reply has been marked as private.
    #1096777

    Hi,

    Thank you for writing back to us.

    My intent was to help you resolve the issue, but if you felt otherwise I apologize for the misunderstanding and with all due respect I seek your co-operation to resolve this issue.

    I see the title of your ticket is different from the issues you have mentioned and Mike has already provided the solution for the issues which you have mentioned earlier here.

    Adding multiple issues in the same ticket can snowball and create confusion and take more time to resolve. Please create new tickets for different issues.

    To upload a screenshot/mockup go to one of the below sites and share the link here so we can help you better :)

    https://snag.gy/
    https://ctrlv.cz/en/
    https://imgur.com

    Best regards,
    Vinay

    #1105668

    Dear Vinay I am facing another problem I addressed in another topic. No response in days. Like c’mon, I paid for the support. At least reply saying thank you we will get back on it asap. Our team really finds this a piety..

    #1105676

    Hi!

    I just replied to your thread. Let us continue there :)

    Cheers!
    Yigit

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