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  • #1088420

    Hi, please check my screenshot: https://drive.google.com/open?id=185fXC9WynMtrc-8D52VsZP1qJih5HSCg. How can i delete the word Datenschutzrichtlinien and /av_priavcy_link ?

    Best regards

    Justus

    #1088904

    ???

    #1090109

    Hi photojustus,

    It is not supposed to be there.

    Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

    Best regards,
    Victoria

    #1090141
    This reply has been marked as private.
    #1090752

    Hi photojustus,

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( do be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.

    Best regards,
    Victoria

    #1091040

    I have many page with some problem, so you can’t fix it. I need an instruction how to handle this problem

    #1091424

    Hi photojustus,

    Unfortunately, we can’t reproduce the same issue you’re having.
    In Enfold > Privacy and Cookies, I set this settings: https://imgur.com/pOGVF3y
    Then in the my contact form I get this: https://imgur.com/Rk5Ns0h
    Can you give us atleast the current settings you have? so we can try to reproduce this issue.
    Or maybe you can create a stage site that we can work on: https://themeisle.com/blog/wordpress-staging-site/

    Best regards,
    Nikko

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