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I’m having issues updating the content on my pages…. I did a clean install of enfold 4.5.5 via FTP and updated the WordPress database twice to 5.1.1. The pages also won’t preview after changes are made. If I switch to the classic editor I get this error “You don’t have permission to access /wp-admin/post.php on this server.”
Hi eternal626,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( do be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.Best regards,
VictoriaThank you so much for your help, I put the URL in the private section. Let me know if you need anything else!
Hi,
Thanks for the login, what happens if you select to use the Classic Editor in the main page of the theme options?
Best regards,
RikardHi,
Thanks for the update. I changed the editor to Classic Editor in the theme options, then I update the page in private but I can’t see any error messages. Could you review your site now please?
Best regards,
RikardHI Rikard, I am still having issues saving edits on certain pages, and even creating new pages, for example I am having problems with the following page https://premierind.us/miniature_diaphragm_sensed_regulator/
I even tried to build it again and keep getting the 403 forbidden error.
Any ideas as to what may be going on?
Hi,
Thanks for the update, the login token isn’t working anymore. Could you create a new one or a regular login please?
Best regards,
RikardActually still having issues on a page, so strange. This page: https://premierind.us/gas-and-co2-cartridge-regulators/
Hi eternal626,
Credentials did not work for me. Could you please update the credentials?
What are the issues on that page?
Best regards,
VictoriaHi Victoria,
I am trying to update the button that says “catalog page / data sheet” with the following url for a pdf attachment “https://premierind.us/wp-content/uploads/2019/07/Premier_2310C_Series.pdf” and I get a spinning wheel and the blinking saving notification, but it never saves. Crendentials are in the private content, thank you!Hi,
This seems to be the same issue as the following thread where the pages fail to update when there is a “.pdf” string in any elements.
Unfortunately, we are not really sure what’s causing it.
Temporary solution is to shorten any URL with .pdf in it.
Best regards,
Ismael
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