Viewing 10 posts - 1 through 10 (of 10 total)
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  • #1087398

    Hey guys my site is not displaying correctly on Mobile and the slider is not coming up as all on the home page.

    It was working fine yesterday, i disabled all the plugins and this did resolve the issue.

    can you guys have a look, please.

    Can send login credentials if needed

    #1087713

    Hey CooltoneQLD,

    Please send us a temporary admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Best regards,
    Rikard

    #1088066

    Here are the credentials

    #1088445

    Hey Guys any updates on this?

    #1088522

    Hi,

    Thanks for that, though I can’t login using those details. It looks like we need your wordpress.com details as well?

    Best regards,
    Rikard

    #1088544
    This reply has been marked as private.
    #1089287

    Hey Guys,

    Any News on this, we need the issue fixed asap, as it is a live site and the error are diminishing our sales.

    Thanks

    #1089824

    Hi,

    We would like apologize for the late response.

    The login url redirects to the wordpress.com login page. Please make sure that the primary domain is set to your custom domain instead of the wordpress.com domain.

    // https://en.support.wordpress.com/site-redirect/#disabling-redirect

    Or contact the wp.com support for more info about domain redirects.

    Best regards,
    Ismael

    #1090794

    yeah, Ismael, the site is hosted via wordpress.com, so that is the correct domain to access. Seriously id have better luck trying to get blood from a .stone then you guys to help.

    #1090817

    Hi,

    Thanks for the update.

    We did try to login to the wp.com login page using the login credentials above, but we couldn’t get through because the credentials are invalid. Please provide your wp.com login details. The “digitalbravado” account is valid, but the given password is incorrect.

    Best regards,
    Ismael

Viewing 10 posts - 1 through 10 (of 10 total)
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