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  • April 3, 2019 at 1:38 pm #1086520
    rasmusheil

    Hi

    My advanced layout editor keeps loading.

    When I inspect it I get – “[Error] Failed to load resource: the server responded with a status of 404 () (admin-ajax.php, line 0)”

    I have tried everything that was suggested on forums but none of it helped.

    Can you please help me fix this issue?

    April 4, 2019 at 9:17 am #1086875
    Nikko

    Hey rasmusheil,

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( do be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.

    Best regards,
    Nikko

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