
-
AuthorPosts
-
March 28, 2019 at 7:35 pm #1084232
After updating from version 354 to 455 I have still a problem with editing text.
Clicking a textbox results in this screen:
What is happening? And how can I solve this?-
This topic was modified 6 years, 4 months ago by
EceSTaLI.
March 28, 2019 at 8:59 pm #1084266Well, switching between editor (advanced/standard) back and forth seems to solve the problem. So I guess this is a bug :-(
April 1, 2019 at 5:13 am #1085254Hi EceSTaLI,
We apologize for the delayed response.
I have tested this on my local server and I don’t get the issue you’re having.
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( do be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.Best regards,
NikkoApril 1, 2019 at 8:21 am #1085323This reply has been marked as private.April 1, 2019 at 1:30 pm #1085496Hi EceSTaLI,
Thanks for giving us admin access.
I have tested it as what you have instructed but it seems good on my end (screenshot link is in private content).
Try to go to Enfold > Theme Options > Select Your Editor > Use WP Classic Editor, then check if it helps.
Maybe it’s just some cache in the browser, try to clear the browser cache or use another browser and see if the issue still persists.As for the 2nd issue, can we request a screenshot of the issue? you can post it in private content.
Best regards,
NikkoApril 1, 2019 at 7:00 pm #1085664This reply has been marked as private.April 3, 2019 at 7:42 am #1086401Hi EceSTaLI,
Please try using the following css:
@media only screen and (max-width: 479px) { .responsive .logo img { width: 80%; } }
Best regards,
Victoria -
This topic was modified 6 years, 4 months ago by
-
AuthorPosts
- You must be logged in to reply to this topic.