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Posts
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Hi,
i’ve been trying to install the theme into one WordPress but i always get the following error code:
PHP Fatal error: Uncaught Error: Call to undefined function apply_filters_deprecated() in /home/residen8/public_html/paradisdelmar.cat/wp-content/themes/enfold/framework/php/class-framework-widgets.php:2572
We’ve setted up the web to PHP 7.2 version but it still the same.
Can anyone help us please??
Thanks in advance!
Hey Michael_Peet,
Please check these threads for a solution:
https://kriesi.at/support/topic/fatal-error-52/Best regards,
VictoriaHi Victoria,
so you mean that updating WordPress to 5.1.1 should solve the PHP fatal error??
It seems tricky to update WordPress to this version… can you please confirm before updating wordpress?
Thanks!
Hi again Victoria,
our server support don’t recommend to update WordPress to 5.1.1 as it’s giving lots of problems with plugins, themes etc
Is there another way to fix this PHP fatal error we are getting? It’s quite important for us to be able to solve it today, please.
Thanks in advance
RegardsHi Michael_Peet,
Which version of Enfold are you running?
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( do be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.Best regards,
VictoriaHi
i purchased the Enfold 4 months ago. the thing is that i can’t Activate the Enfold theme, as i get this fatal error and can’t do anything…
So if you log into my web, you won’t see Enfold activated (but it’s installed so you can see the version), as i’m not able to activate it due to the Fatal PHP error.
You have the user credential in the Private content. hope you can see something that i can’t see and fix all this issue without having to update WordPress to 5.1.1
Thanks!
Hi Michael_Peet,
Please, do not update the WordPress 5.1.1. yet. Go to your Themeforest account and download the latest version of Enfold. Delete the old folder with Enfold via FTP and upload the new one.
Best regards,
VictoriaHi,
Thanks for the update and sorry for the late reply. I’m getting the same problem as Victoria unfortunately, I’m not sure how we can help you if we can’t even access your site?
Best regards,
RikardHi Rikard,
so strange!! as the web is working… i’m talking with my server support to see if we have some security activated that is causing your failure to enter the web.
can you please try again?? The Enfold theme is uploaded but not activated.
Thanks in advance!
Hi
it’s a security filter of our server that doesn’t allow to go into the admin to non spanish talking countries. As Kriesi has an .at domain, i’ve whitelisted Austria to be able to go into the admin of the web.
If you are not placed in Austria, please tell me the countries i have to whitelist so you can go into the web.
Thanks in advance!
Hi,
Thanks for the update, I got in now. I don’t understand why you can’t update WordPress itself though? That is the likely reason why you are having this problem. If you don’t want to update to WordPress 5 then maybe you could try 4.9.9?
Best regards,
RikardHi Rikard,
upadting to 5.1 is dangerous as it’s giving lots of bugs. But, as you say, i’ve updated it to 4.9 and it’s working fine now. Thanks in advance for your help!
- The topic ‘PHP Fatal error… HELP!!’ is closed to new replies.