Viewing 19 posts - 1 through 19 (of 19 total)
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  • March 26, 2019 at 2:35 pm #1083120
    hsanz

    Muy buenas a todos, a ver si alguien saber por donde solucionar esto..

    en la web school.lacasitademitosroca.com, tengo una tienda, y a la hora de querer añadir un producto, donde te deja elegir la cantidad que quieres añadir, si utilizas google chrome, sale un mensaje diciendo utiliza un formato que coincida con el solicitado, cantidad, he comprobado que es un problema del complemento “pattern” dentro de la etiqueta del campo donde pones la cantidad del producto que quieres añadir.

    es como que falta decirle al formulario que tipo de caracteres se permiten introducir…

    si alguien me puede ayudar agradecería mucho su ayuda.

    UN saludo y gracias!

    March 26, 2019 at 4:04 pm #1083151
    hsanz

    A nadie se le ocurre nada?

    Gracias!

    March 26, 2019 at 4:34 pm #1083160
    Yigit

    Hi,

    Please update Enfold to the latest version 4.5.5 – https://kriesi.at/documentation/enfold/theme-registration/ and post screenshots of the issue you are having.

    Regards,
    Yigit

    March 27, 2019 at 9:34 am #1083477
    hsanz

    Hi nikko,

    I attach the data that you asked me.

    I really appreciate your help

    March 27, 2019 at 10:58 am #1083507
    hsanz

    The probles is only with google chrome.
    Is this “https://school.lacasitademitosroca.com/wp-content/uploads/2019/03/Sin-título.png”

    Thanks you

    • This reply was modified 5 years, 7 months ago by hsanz.
    March 27, 2019 at 2:39 pm #1083629
    Yigit

    Hi,

    I checked your website on macOs on Chrome version 73.0.3683.75 and i cannot reproduce the issue on my end. I am able to change quantity using + and – buttons and also by typing the amount manually. I attached a screenshot in private content field.

    Which version of Chrome and operating system are you using?

    Best regards,
    Yigit

    March 27, 2019 at 4:00 pm #1083687
    hsanz

    Hi,

    Thanks you for you help.

    My so is windows 10 and chrome last version.

    The problem is add to cart 2 unit for ejample.
    The button +and – work correct

    Thanks

    March 28, 2019 at 2:16 am #1083865
    Nikko

    Hi hsanz,

    Thanks for pointing it out.
    I tried to login however I could not go to the login page.
    Using wp-login.php returns a 502 bad gateway (screenshot in private content)
    wp-admin returns redirected too many times.

    Best regards,
    Nikko

    March 28, 2019 at 8:51 am #1083957
    hsanz

    Hello Nikko

    I do not have that problem, it seems that it works correctly.

    I have tried with the login data and they are correct.

    What I can do?

    I appreciate your help, it’s a critical problem.

    Thank you

    March 28, 2019 at 9:33 am #1083975
    Nikko

    Hi hsanz,

    Maybe you have some security stuff on your site that’s preventing us from going to your login page.
    The front part of your site loads properly, so it might be some security plugin.
    Please create a staging site, so you don’t need to disable some security settings you use on your site.
    Here’s a tutorial on how to do it: https://themeisle.com/blog/wordpress-staging-site/

    Best regards,
    Nikko

    March 28, 2019 at 9:35 am #1083979
    hsanz

    Thanks NIkki,

    Where do you access?

    I do not have a security plugin

    March 28, 2019 at 9:39 am #1083981
    hsanz

    I am solving the problem with my provider

    March 28, 2019 at 9:51 am #1083989
    hsanz

    I need to know the country of origin

    March 28, 2019 at 12:33 pm #1084069
    Nikko

    Hi hsanz,

    Country of origin is in the philippines.
    I already tried vpn which is a feature in opera browser that worked when some countries are not allowed access but I get the same result.

    Best regards,
    Nikko

    March 28, 2019 at 1:50 pm #1084091
    hsanz

    Access is already allowed from there.

    I appreciate very much the speed of the response.

    a greeting

    March 29, 2019 at 10:26 am #1084510
    hsanz

    Hi nikko.

    New news??

    I have a shop online stop. I need help.

    Thankyou so much

    March 29, 2019 at 1:03 pm #1084561
    Nikko

    Hi hsanz,

    I have checked it and this is the plugin that causes the issue:
    – WooCommerce POS
    – WooCommerce POS Pro (requires Woocommerce POS to run)
    Try to deactivate those 2 plugins and it works fine.

    Best regards,
    Nikko

    March 29, 2019 at 1:47 pm #1084574
    hsanz

    Thankyou so much Nikko.

    The problem is the check in the option “Allow Decimal Amount” in woocomerce pos pro…

    the problem is solved.

    thank you so much!

    March 29, 2019 at 2:38 pm #1084591
    Nikko

    Hi hsanz,

    We’re glad that we could help :)
    Thanks for sharing the solution, it would surely help enfold users who are using Woocommerce POS.
    Thanks also for using Enfold and have a great day!

    Best regards,
    Nikko

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