Viewing 9 posts - 1 through 9 (of 9 total)
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  • March 26, 2019 at 1:33 pm #1083101
    ThePec

    Hello,

    I know there are a bunch of these topics around already, but I tried some of the proposed solutions and nothing seems to work.

    Here’s what happened:
    – updated from the WP admin of my child theme. After that I couldn’t access the site or the WP admin anymore.
    – checked with my hosting, domain is on PHP 7.2
    – used the PHP header you guys provided in a post, nothing happened.
    – tried renaming .htaccess – still couldn’t access the admin
    – replaced Enfold theme folder with a new one, still doesn’t work

    I’m out of ideas, can someone please help me out?
    Thanks!

    March 29, 2019 at 6:09 pm #1084690
    Nikko

    Hey ThePec,

    Can you give us both admin and ftp access? so we can try to debug and check further.
    Just post the credentials in private content.

    Best regards,
    Nikko

    April 1, 2019 at 10:38 am #1085410
    ThePec

    Hi Nikko,

    Sorry for the late reply, here are the credentials.
    Please let me know if you need anything else to fix this as soon as possible.

    Thanks!

    April 2, 2019 at 8:35 am #1085928
    Nikko

    Hi ThePec,

    No worries, I tried to access it via filezilla however I can only see .ftpquota file and nothing else.
    Please check my screenshot in private content.

    Best regards,
    Nikko

    April 2, 2019 at 9:09 am #1085947
    ThePec

    Hi Nikko,

    I updated the credentials with the proper path, please let me know if it still doesn’t work.

    April 3, 2019 at 12:41 pm #1086505
    ThePec

    Guys, I know you must be super busy, but I really need to get this fixed. Has there been any progress?

    April 3, 2019 at 2:44 pm #1086570
    2funky

    Hi ThePec,

    I have had the same problem … for me, the solution was to change the php version to 7.1 – subsequently I could change it to 7.2 + 7.3 without any problems.
    Maby it also solves the problem for you.

    BR, Pete

    • This reply was modified 5 years, 7 months ago by 2funky.
    April 3, 2019 at 5:00 pm #1086619
    ThePec

    Hi everyone,

    It seems the problem was a plugin.
    The first time I checked, I disabled every plugin individually, but I must have missed one because now I renamed the Plugin folder and everything seems to work. So I guess this one’s on me. :/

    Thanks for taking the time,
    Radu

    April 4, 2019 at 1:01 am #1086701
    Ismael

    Hi,

    Glad that you found the issue. Please don’t hesitate to update if you need anything else.

    Best regards,
    Ismael

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