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  • #1082036

    Hello
    The site no longer displays when my website host upgrades to PHP 7.2.

    #1082900
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    #1083321

    Hi,

    We cant know where you have edited the theme to add the custom elements. most probably should be the shortcodes folder, which u should have also moved to the child theme

    Best regards,
    Basilis

    #1083383
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    #1083835
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    #1084150
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    #1084332

    Hello
    @basilis

    This is critical.
    I had asked for help a few days past now my clients’ site as now the site not displaying at all. The found issue is with the layerslider in the theme. I am having problems updating the theme and layerslider to the latest version. Could you please update the LayerSlider and the theme to the latest version as well. Thank you kindly for your help as I am not tech savvy for these actions.

    Thank you very much for your help!

    • This reply was modified 5 years, 7 months ago by Mike. Reason: remove public password
    #1085153

    Hi,
    Sorry for the late reply, I didn’t know what custom elements you might have so I made a backup of your shortcodes folder, then I renamed your current theme to “enfold-old” then I uploaded the new “enfold” and checked that your site is working correctly. Please also check for yourself.
    You will need to tell us what custom elements you have so we can try to merge them, but the shortcodes for Enfold have changed since v3.1.1 and I’m not sure if we will be able to merge them.
    Should for some reason you wish to roll-back to the old version, it’s easy to do, simply rename the new “enfold” to “enfold-new” via ftp and then rename “enfold-old” to “enfold” then refresh your page.

    Best regards,
    Mike

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