Viewing 7 posts - 1 through 7 (of 7 total)
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  • #1081423

    Hello,
    My problem is that the forms ( gravity forms ) that always worked fine, now whenever I try to edit one, send me to a “nothing found” page…

    I Have the latest version of wordpress and PHP 7.2 Enfold is the 4.5.2 version, because when I upgrade, some of the icons lose the color !?!?
    If you se themes in the backoffice, I have both versions, if you activate the latest youre gonna see right in the homepage the icons changing colors…

    I send you in private login details,

    Please help as soon as you can, I really need to edit the forms as soon as I can..

    Thanks
    NP

    #1081566

    Still waiting…
    Please help as soon as you can,
    I really need to edit the forms as soon as possible.

    #1082301

    Hi,

    Please contact the plugin developer. We have nothing to do with Gravity Forms.

    Best regards,
    Basilis

    #1082334

    Yes I know you have nothing to do with gravity forms my friend.
    I know that.
    I know that you just have to do with enfold my friend.

    but actually if I think its one of the plugins that you (kriesi team) advice us to use.

    Either way, if you actually read my thread and actually wanted to help you could see and understand, that my problem is not about the gravity forms but about enfold couldnt refresh/update a page after the new update. My example was the gravity forms, but by the time I’m waiting for an answer from you guys I already saw many, many other users with the same problem. in other pages…
    Updating / saving a page and going to a “page not found”. – THAT’S MY PROBLEM.

    Also I explain about the other problem I get after de ENFOLD update, I guess ENFOLD is with you right?
    about the color of the icons changing after the update.
    I also saw a lot of other users with the same problem…

    Mister Basilis, I dont know who you are, and I dont care, but I have to say that in many, many years beeing a faithfull enfold user, buying many licences, and, the most important in this case “Paid Support” and Unfortunally using some times the enfold suport in the past, NEVER had an answer like you gave. Never. All the others “moderators” actually try to help.

    And remember – Paid Support – I can understand that you guys have a lot of work, lots of complains, all at the same time, bla, bla, bla… but you know what? NOT MY PROBLEM.
    I payed the suport my friend.
    I actually pay the same theme over, and over by respect for you work.
    I expect other kind of treatment.

    By the way, thanks for nothing.

    #1083204

    Hi nunop,

    Please disable Akismet Anti-Spam and Wordfence and test if the issue persists. Also, try setting the option to use the Classic Editor on the first tab in the Theme options.

    Best regards,
    Victoria

    #1083212

    Thank you for the answer Victoria,
    I have tried lots of “combinations” like the one your sugesting.
    I actually couldn’t understand wich one was, but at this point is all working fine.
    Thank you for trying help.

    I still have the issue with the colors of the icons turning grey when updating, but I’m already following other threads where you and others are trying to help. I downgraded de update of enfold, so all is fine at the moment.

    Waiting for the next update.

    Thank you very much for the help.
    Cheers,
    NP

    #1084821

    Hi NP,

    Thanks for the update and sorry for the late reply. We’ll keep this thread open in case you should need any further help.

    Best regards,
    Rikard

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