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  • #1080271

    Since a update there is preference in the theme options that can cause issues. In our case there was a preselection of the contact page as a maintance page. The maintance mode was deactivated. For me as admin, I can´t see, that the contact page doesn´t work = page not found 404…

    After checking all the possibilities I found it and uncheck the page manually. Here you see this new display with unnecessary infos. The contact page had the additive “maintance page”
    Page overlook

    Please check it. Is it the enfold update, please solve it. Is it the WordPress Update, please find a workaround.
    Thanks

    #1080486

    Hey AWZ,

    Which version on Enfold are you on now?

    Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

    Best regards,
    Victoria

    #1080776

    Hi Victoria,

    latest. You can use the access of this thread, but it is not necessary: ENFOLD 4.5.X & WordPress 5.X | Feedback. The problem itself is solved while we changed the default maintance page (uncheck the contact page as maintance).

    But it is a fundamental issue. You know the effects through the wordpress / enfold updates. Please check all preferences in this process. In our case the customer and their visitors can´t reach the contact page because of a new default preference. Details above…

    Thanks

    #1082879

    Hi,

    Yes, there is an issue with that – we are aware and we are working to short it out.

    Best regards,
    Basilis

    #1083016

    Good!

    #1084487

    Hi,

    Thank you for your understanding

    Best regards,
    Basilis

Viewing 6 posts - 1 through 6 (of 6 total)
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