Viewing 7 posts - 1 through 7 (of 7 total)
  • Author
    Posts
  • March 18, 2019 at 5:58 pm #1079990
    Rogervane

    Hi,

    I wanted to update to the last version, but that gave a lot of problems. I then put back a back-up copy of Enfold, did not work. I then put back the complete back up version of the complete installation and now I get a spinning pageloader. Nothing more.

    Please help…

    Thanks,

    best regards,

    Roger

    March 18, 2019 at 10:20 pm #1080104
    Rogervane

    Can anybody help, please?

    March 19, 2019 at 10:13 am #1080281
    Rogervane

    It is still a problem.. Details in the private content of the first message…

    March 20, 2019 at 7:34 pm #1080983
    Victoria

    Hi Rogervane,

    Can you please check server log for error?

    Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

    Best regards,
    Victoria

    March 20, 2019 at 7:41 pm #1080988
    Rogervane

    Hi Victoria,

    details in the private content!

    Thanks for your help!

    Best regards,

    Roger

    March 22, 2019 at 4:23 pm #1081913
    Rogervane

    Hi Victoria,

    any update? Still nothing working…

    thanks,

    best regards,

    Roger

    March 24, 2019 at 3:44 am #1082208
    Vinay

    Hi,

    There are many errors due to which your site is not loading.

    A plugin conflict may be one of the reasons for this issue.
    To find which plugin is causing the conflict please follow these steps:

    1. Go to your plugins page > Deactivate all active Plugins
    2. Update WordPress and Enfold to the latest version if you have not.
    3. Make sure all the plugins are updated.
    4. If the problem does not persist when plugins are turned off, activate one plugin at a time and refresh until you find the plugin in conflict.

    We await the results of your plugin compatibility test.

    Thanks for your cooperation :)

    Best regards,
    Vinay

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