Viewing 7 posts - 1 through 7 (of 7 total)
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  • #1078330

    Hello, when i import the hotel demo, it’s saying that everything is ok, but there is no images in the “medias”
    can you help me ?

    #1079074

    ping

    #1079345

    Hi,

    Please send us a temporary admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Also, do you need all of the image? If not then you could pick the ones you like manually on the demo, then download and upload them to your site.

    Best regards,
    Rikard

    #1079423

    hello,

    nothing working, i havent all the pages, the option are not the good one…

    i dont really need the image but it’s helping me do create my website to see all the demo :)

    #1079460

    Hi,
    Thanks for the login, I see you have none of the demo pages or the media files, did you delete these or did they not install?
    I recommend resetting your site and try to install the demo again. But I do have a concern that your multi site settings are interfering with this install.
    You have many plugins activated that are not showing in the plugin page, so it’s hard to rule out conflicts.
    I would recommend doing a clean install on a single site to develop your site and ensure you are not having conflicts.

    Best regards,
    Mike

    #1079776

    Hello Mike
    I did 20 enfold demo import on this installation Before this one and i had any problem…
    now nothing coming…no image no option no pages…
    can you just send me a export of “hotel”‘s démo, because now, im in a rush, i will work later on this issue.

    thanks

    #1080176

    Hi,
    Do you mean that you installed the demos 20 times on this server with no trouble until now?
    If so this sounds like your webhost is blocking you, perhaps you should ask them to look into this, you may have triggered a firewall or ModSec filter.
    You can find the import xml file in your install at: \enfold\includes\admin\demo_files\hotel.xml
    and use the WordPress importer to import it.
    I have also included the images for the demo in the Private Content area. If you continue to have trouble, one tip that I might suggest is uploading the images within their folders to your uploads folder, then editing the hotel.xml to replace all of the url’s that point to our server with your own url. This will set the correct image files in your database without having to actually download them. This method has helped other users that were having troubles with their own server flagging the bulk downloads.
    Don’t forget to use the “WP Reset” plugin before trying to import the demo.

    Best regards,
    Mike

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