Viewing 14 posts - 1 through 14 (of 14 total)
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  • #1077307

    Hi!

    The enfold / avia layout editor is only showing me the very first text element-box and nothing more of my page. When i load my page with my browser it is also really messed up with the background etc. I am not really sure what i did wrong. I am new to WP and was testing out stuff. The last small things i changed was adding underlines and colors in the html field of my h1 via avia editor. but it was a few days ago. today it was more like open the avia editor and wondering why only this one element is in the editor.

    P.S. I was updating my wordpress and enfold after this. But the problem appeared before the updates and persisted after them.

    Greetings
    Phil from Germany

    #1077693

    Hallo Phil,

    Please send us a temporary admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

    LG,
    Rikard

    #1077751

    thank you for taking a closer look!

    • This reply was modified 6 years, 4 months ago by Philuca.
    #1078201

    Hi Phil,

    Thanks for that, could you try to activate the Classic Editor in the main page of the theme options to see if that helps please?

    Best regards,
    Rikard

    #1078214

    Hi,

    I’ve just adjusted it. it also seems to have helped in that i can see everything correctly in the classic editor and when opening the page. only with the avia editor it’s still the same problem. that’s of course not good. because i edit my website with it.

    Phil

    P.S. i am using the backup/restore plugin Updraft. Maybe it will help when I restore the Databank/Theme/Plugins to a date when it worked fine ?

    • This reply was modified 6 years, 4 months ago by Philuca.
    #1078772

    Hello,

    I hope my post is still listed as an open ticket. Because the problem still exists.

    Greetings
    Phil

    #1079093

    Hi Phil,

    Thanks for the update and sorry for the late reply. I see the same thing on my end unfortunately, did you save the page while the block editor was active maybe? It’s very strange that the content on the page comes up, but it’s not showing in the actual builder. Could you try to activate debug mode to see if the shortcodes come up maybe? https://kriesi.at/documentation/enfold/intro-to-advanced-layout-builder/#debug-mode

    Best regards,
    Rikard

    #1079815

    Hello, Rikard,

    I turned on debug mode. But can’t find anything new, except the debug mode itself with the problem still existing. What do you think about restoring the database and theme of an older version via Updraft Plugin/backup files ? But the version at that time is from an older WordPress and Theme version. This might brings new problems or risks for the whole site ? The page is currently still unfinished and the effort to create a new page would not be gigantic. But the ranking of the last weeks would be for nothing. This would still be better than the current state, but still unfortunate.

    Greetings
    Phil

    P.S. I kept the debug mode on. Maybe it will give you a little insight. And the live page is not completely displayed correctly. The linking on the page doesn’t work anymore and also the line breaks are partly no longer existent.

    • This reply was modified 6 years, 4 months ago by Philuca.
    #1080949

    Hope you guys take one more look at my post.

    #1080974

    Hi Philuca,

    Best regards,
    Victoria

    #1081300

    Hi Victoria,

    I built the page completely with the avia editor. I only switched from the block editor to the wp classic editor during the error analysis with your colleague in the theme menu under ‘select your editor’. Since then, strangely enough, this block editor comes, but only on this one page. And on all other pages of mine the avia editor still appears first. On this page I can of course return to the avia editor via button. But then there is still only a single text element to see, although the page contains much more.

    I disabled the caching plugin. Then came a wp-content/advanced-cache.php error message, which I could fix by deactivating wp-config.php wp_chache set to false. There also wp_debug was set to true. I set it to false, as usual by default. Unfortunately, this has not changed anything at the moment.

    Best regards,
    Phil

    #1081897

    Hi Phil,

    Seems like you need to recreate this page from the scratch. Using either the Avia Layout Builder or the Default editor.

    Best regards,
    Victoria

    #1082144

    Okay. Too bad. So you can close the post.

    Phil

    #1082573

    Hi Phil,

    We apologize for any inconvenience and thanks for understanding.
    Thanks also for using Enfold and have a great day!

    Best regards,
    Nikko

Viewing 14 posts - 1 through 14 (of 14 total)
  • The topic ‘Page is not showing my content + Layout Editor only showing h1 element’ is closed to new replies.