Viewing 13 posts - 1 through 13 (of 13 total)
  • Author
    Posts
  • #1076103

    Hey,

    We’re using the Quick CSS-field in the Enfold settings to set a background image to an external URL. If we, after this, activate CSS file merging in Performance settings, the URL is changed from “https://other-domain.com/file.png” to “https://site-domain.com/wp-content/uploads/dynamic_avia/other-domain.com/file.png”. The file is not located at the latter URL, so it will return a 404-error when trying to fetch it.
    This only happens with CSS file merging activated, so there must be something wrong in the compression when merging the files.
    Can you take a look at this?

    #1078038

    Hey emilbroll,

    Which CSS file? Can you please show us the code exactly?

    Best regards,
    Basilis

    #1078428

    Hi!
    It’s the merged CSS file (/wp-content/uploads/dynamic_avia/avia-merged-styles-*ID*.css) that is generated when CSS file merging is active. The affected CSS is in the Quick CSS-field in the Enfold settings.

    #1079939

    Hi,

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( do be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.

    Best regards,
    Basilis

    #1080339

    Hi!
    Before we do this, though, have you been able to reproduce the issue on your test installs?

    #1081653

    Hi,

    Thanks for the update.

    We can’t reproduce the issue on our end. What is the actual css code that you’re using? We added this css code:

    .set { background: url('http://localhost/test.jpg'); }
    

    .. which is then converted to the following css after the compression:

    .set{background:url('//localhost/test.jpg')}
    

    Please make sure that the site is running on version 4.5.5.

    Best regards,
    Ismael

    #1081781
    This reply has been marked as private.
    #1081890

    The same thing happens with body backgrounds as well. What is the point of having an option to “CSS file merge and compression” if it just botches things up? We do not specify our body background in Quick CSS – we are making the selection within the Enfold control panel. Same result, lost body background if you enable CSS file merge and compression. So it does not seem to be just limited to Quick CSS body background designations.

    What is the fix for this support gurus? This DOES adversely affect GTMetrix scores by not merging and compressing.

    #1082485

    Hi,


    @emilbroll
    : The site is running on version 4.5.4. Please upgrade to version 4.5.5 and then try to compress the css again.


    @crtdude
    : That’s not supposed to be happening. Please make sure that the site is running on version 4.5.5.

    Best regards,
    Ismael

    #1082509

    I am running 4.5.5 already.

    #1083219

    Hi crtdude,

    Please refer to solutions posted here
    https://kriesi.at/support/topic/again-one-problem-with-merged-css/

    If you need further assistance please let us know.
    Best regards,
    Victoria

    #1084589

    Hi,
    Updating to 4.5.5 isn’t possible, it seems – our site is at 4.5.4, but it is saying no update is available. Why?

    #1085740

    Hi,

    Try to do a manual update of the theme for now.

    // https://kriesi.at/documentation/enfold/theme-update/#update-via-ftp

    Best regards,
    Ismael

Viewing 13 posts - 1 through 13 (of 13 total)
  • You must be logged in to reply to this topic.