Viewing 2 posts - 1 through 2 (of 2 total)
  • Author
    Posts
  • March 4, 2019 at 6:24 pm #1074468
    YourSoulSpeaks

    I am trying to activate Enfold but when I press activate A message pops up that says “yoursoulspeaks.de is currently unable to handle this request” and it calls it an HTTP 500 error. What do I do.

    March 5, 2019 at 2:46 am #1074590
    Jordan Shannon

    Hey YourSoulSpeaks,

    Sorry for the inconvenience! Issue occurs on servers running PHP versions older than 5.6. You can either upgrade your PHP version to minimum 5.6 and preferably to 7.x or replace /wp-content/themes/enfold/header.php file with this one – https://www.dropbox.com/s/r389b5x4ippscyn/header.php?dl=0 to bring up backwards compatibility with older PHP versions.

    If that does not help, please post FTP and WP admin logins here privately so we can look into it

    Best regards,
    Jordan Shannon

  • Author
    Posts
Viewing 2 posts - 1 through 2 (of 2 total)
  • You must be logged in to reply to this topic.