Viewing 10 posts - 1 through 10 (of 10 total)
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  • February 25, 2019 at 8:28 pm #1071457
    jaredco

    You can try this site to see that the image on the FullScreen slider isn’t displaying. No cache, tried on private tab, no funny plugins.

    Thanks for any help. I saw others with a similar problem but no real solutions are given.

    March 1, 2019 at 5:34 am #1072876
    Rikard

    Hey jaredco,

    Sorry for the late reply. I checked your site on iphone 7 but I can’t see anything missing, did you manage to get it working?

    Best regards,
    Rikard

    March 1, 2019 at 5:46 am #1072880
    jaredco

    Hi,
    thanks for getting back to me. I tried again and see that the burger image is still missing. Are you seeing it?

    Thanks, Steve

    March 2, 2019 at 10:16 pm #1073741
    Victoria

    Hi jaredco,

    Could you please clear the cache, check again and on another device, and get back to us.

    Best regards,
    Victoria

    March 2, 2019 at 10:28 pm #1073751
    jaredco

    The background image on your screen is also missing.
    This is what it should look like : https://drive.google.com/open?id=1mzGVtEDtorol8CW6163cP-s1sAsmhh1W

    Thx, Steve

    • This reply was modified 6 years, 3 months ago by jaredco.
    March 5, 2019 at 10:09 pm #1075104
    Victoria

    Hi jaredco,

    Oh, I thought you were talking about the burger.

    Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

    Best regards,
    Victoria

    March 6, 2019 at 12:02 am #1075182
    jaredco

    Hi, here is the login info.

    Thanks, Steve

    March 8, 2019 at 12:01 pm #1076308
    Ismael

    Hi,

    Thanks for the update.

    We can’t reproduce the issue on a browser emulation, but this css code might help.

    @media only screen and (max-width: 767px) {
.avia-fullscreen-slider .avia-slideshow[data-image_attachment="fixed"]>ul>li {
    background-attachment: scroll;
    background-size: cover;
}
}

    Please don’t forget to toggle the Performance > File Compression settings. Are you checking it on Safari?

    Best regards,
    Ismael

    March 8, 2019 at 3:13 pm #1076398
    jaredco

    Hi, thanks for getting back to me. That new CSS code didn’t help, unfortunately. I am surprised you can’t reproduce it.

    Here is what you should see (from my Android phone): https://drive.google.com/open?id=1RM8flu2v9m4HMdEdzSfZKl2BZaaQlok7

    Here is what I see on every kind of iPhone included simulator : https://drive.google.com/open?id=1dv_QVbcvzFzhImA0vEDFyNj1BmMOFs1z

    Do you actually see the image with the hamburger on your side?

    Thx, Steve

    March 11, 2019 at 12:00 pm #1077285
    Ismael

    Hi,

    Thanks for the update.

    Yes, the image is visible on our end but then again we’re just using a device emulator from the browser, so that’s probably why it displays fine.
    We’ll ask the rest of the team to check it on actual iPhone. Which simulator are you using?

    Best regards,
    Ismael

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