Viewing 11 posts - 1 through 11 (of 11 total)
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  • February 24, 2019 at 7:03 am #1070833
    Jaispirit

    Dear Support Team

    Trying to edit in WordPress backend. But all pages, portfolios or posts show a blank editable page after an upgrade to the latest WordPress 5.1. The logs don’t show any errors. Do you have any idea what is the reason for?

    Best regards

    • This topic was modified 5 years, 9 months ago by Jaispirit.
    February 24, 2019 at 8:36 am #1070840
    Jaispirit

    FYI: I switched in ENFOLD child theme to WP Classic Editor. But the pages are still not editable.

    February 24, 2019 at 11:14 am #1070873
    Victoria

    Hi Jaispirit,

    Please deactivate the caching plugin and the seo plugin and see if the issue persists.

    Best regards,
    Victoria

    February 24, 2019 at 11:32 am #1070890
    Jaispirit

    Dear Victoria
    Disabling the caching and SEO plugin solved the problem.
    Thank you.
    Best regards

    February 26, 2019 at 5:06 pm #1071883
    Ismael

    Hi,

    Thanks for the update.

    Which SEO plugin are you using? Have you tried installing another plugin?

    Best regards,
    Ismael

    February 27, 2019 at 1:22 pm #1072264
    Jaispirit

    Dear Ismael
    We are using the Yoast Premium plugin. We also experience now, that Yoast is not working when it is enabled.
    No analysis results appear (there only appears an endless circle).
    Can you recommend another SEO plugin which is working proper?
    Best regards

    • This reply was modified 5 years, 9 months ago by Jaispirit.
    March 1, 2019 at 4:11 am #1072846
    Ismael

    Hi,

    Thank you for the update.

    We’re getting a lot of errors when we try to edit a page using the advance layout builder. Please add this code in the wp-config.php file to unmerge the scripts. The debugger might be able to tell us more about the issue if the scripts are loaded separately. 

    define('CONCATENATE_SCRIPTS', false );

    And enable the debug mode.

    define( 'WP_DEBUG', true );
define( 'WP_DEBUG_DISPLAY', true);

    // https://codex.wordpress.org/Debugging_in_WordPress

    Best regards,
    Ismael

    March 11, 2019 at 7:29 am #1077231
    Jaispirit

    Dear Ismael

    define('CONCATENATE_SCRIPTS', false );
define( 'WP_DEBUG', false );
define( 'WP_DEBUG_DISPLAY', false);

    Are set in wp-config – but still disabled. Please be so kind and enable them when you are proofing and disable them again when you are finished. You can access the wp-config in the backend over the ‘File Manager’.

    Best regards

    • This reply was modified 5 years, 9 months ago by Jaispirit.
    March 11, 2019 at 3:24 pm #1077371
    Ismael

    Hi,

    Thanks for the update.

    We won’t be able to enable the debug mode or edit the wp-config.php file from the dashboard, so we need access to your file server.
    Please post the FTP details in the private field. Is the builder working when you set the “CONCATENATE_SCRIPTS” constant to true?

    Best regards,
    Ismael

    March 12, 2019 at 5:24 am #1077630
    Jaispirit
    This reply has been marked as private.
    March 14, 2019 at 7:24 pm #1078810
    Basilis

    Hi,

    Do you have a backup of the files, so we can also work our selfs?

    Best regards,
    Basilis

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