-
AuthorPosts
-
February 21, 2019 at 7:09 pm #1070060
Hi, I updated the Enfold theme, and now I have this problem: the “Follow-Up Emails” (WooCommerce) plugin no longer sends emails. I have this error message (see Private Content ). Can you help me? Thank You!!
February 23, 2019 at 4:43 pm #1070678Hey giorgio_betagrafic,
Which version of php are you running?
Best regards,
VictoriaFebruary 23, 2019 at 5:17 pm #1070695Hi Victoria,
I’m running PHP 7.2February 25, 2019 at 5:19 pm #1071361Hi, can anyone help me please?
February 25, 2019 at 7:33 pm #1071431Hi giorgio_betagrafic,
Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?
Best regards,
VictoriaFebruary 25, 2019 at 9:00 pm #1071466Hi Victoria,
in Private Content the link for temporary 24-hour access.
Thank YouFebruary 27, 2019 at 12:35 pm #1072256Hi, I noticed that no one else has entered the backend of my website to take a look. I kindly ask you to help me as my e-commerce does not work properly. To create the error just go to FollowUps> scheduled email> and try to send an email as an example attached in Private Content. Thank you
February 28, 2019 at 11:51 pm #1072793Hello. Please you can have an answer to this problem, too many days have passed and unfortunately my e-commerce does not work as it should. Can you help me?
March 1, 2019 at 11:40 am #1073059Hi giorgio_betagrafic,
The error is about a variable product, are you sure it is the one that affects your email plugin?
Best regards,
VictoriaMarch 1, 2019 at 11:42 am #1073064Hi Victoria,
Hi, is it possible to understand which product is it?March 1, 2019 at 12:11 pm #1073094I tried to delete all the variable products but the problem is there. to do this test I created a staging site
- This reply was modified 5 years, 8 months ago by giorgio_betagrafic.
March 5, 2019 at 11:27 pm #1075151Hi,
The issue exists on variable products it is true.
We are working on some more related to this issues by the way! :)Best regards,
BasilisMarch 6, 2019 at 12:12 am #1075190OK thanks. When will it take time? I need to solve as soon as possible.
March 9, 2019 at 3:07 pm #1076768Hi,
Yes a new update should be released soon.
Best regards,
BasilisMarch 19, 2019 at 10:55 am #1080290Hi, I’ve decided to change the THEME because your support is really poor. I would like to claim compensation for the damage I am suffering with my site. I await your response urgently before turning to a lawyer. Thank you
——-
IN ITALIANO
Salve, ho deciso di cambiare tema perchè il vostro supporto è veramente scadente. Vorrei chiedere un risarcimento per i danni che sto subendo con il mio sito. Attendo urgente vostra risposta prima di rivolgermi ad un legale. Grazie- This reply was modified 5 years, 7 months ago by giorgio_betagrafic.
March 21, 2019 at 8:56 am #1081250 -
AuthorPosts
- You must be logged in to reply to this topic.