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Dear Support Team
my customer is facing a major problem with the editor while editing a recurring event. Problem since the last update of enfold + Events Calendar (Pro):
in former versions it was possible to edit a single event of a Recurring Events Series – no it´s only possible to edit the whole series – which causes a lot of trouble
earlier we could choose how to edit an event, that possibility is missing since the update
any ideas?
thx
stankoHey Stanko,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( do be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.Best regards,
Basilis
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