Viewing 6 posts - 1 through 6 (of 6 total)
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  • #1069300

    Hi, this is my issue:

    my image in the homepage (mobile view) does not appear full but is cut off. please look at the 2 attached screenshots. in one you see the image cut, in the other you can see where I uploaded the image.

    https://imagizer.imageshack.com/img923/288/0rz12L.png
    https://imagizer.imageshack.com/img923/1420/sVthJq.png

    Waiting for some help.
    Thank you

    #1069567

    Hey Matsky1,

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( do be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.

    Best regards,
    Nikko

    #1069585

    Hi Nikko,
    thank you!

    attached my link.
    Regards

    #1069951

    Hi Matsky1,

    It appears cut off because the layers in the layerslider are floating.
    I tried to check it out further but it’s a bit difficult to tweak the slider for mobile.
    The workaround I can recommend is to hide the layerslider in mobile and use another slider (or still layerslider) and use a portrait image then hide it for desktop but show it for mobile.

    Best regards,
    Nikko

    #1069957

    Hi Nikko,
    thank you for your answer.

    My goal is to make the image not cut off but full image. In this case i ask you how could i make it NOT floating?
    Thanks!

    #1070221

    Hi Matsky1,

    There’s no way to do that in layerslider since all layers are floating inside it.
    You can try to use fullscreen or fullwidth sliders.
    However for mobile there’s still an issue with the image, since sliders will preserve the aspect ratio which means the height will be based with respect to the width of the image that’s why it doesn’t cover a large area in mobile devices. You’ll need to modify the image for mobile and most likely need another slider to show just on mobile.
    Here is an example of an image that would cover a lot of space in mobile.

    Best regards,
    Nikko

Viewing 6 posts - 1 through 6 (of 6 total)
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