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Good Morning,
after the update, we can no longer edit the pages.Continue reloading and display nothing but a blank sheet from the backend.
We have also tried to modify via Panel enfold, the possibility of using the classic wordpress blocks, thinking they were a conflict, but a rescue error and I have no way to change the site. Why?
thank youHey Besteam,
Which version of the theme are you running? If it’s 4.5.2 or higher then please try to select to use the Classic Editor in the main page of the theme options.
Best regards,
RikardThanks for the reply
the versions are:
WordPress (5.0)
Enfoldì (4.5.4)Through enfold panel, if I try to put: use the clasic editor and save, I get this writing:
“Saving didnt work! Please reload the page and try again”and it does not save me
I have also installed the Classic Editor plugin, but I have not had any changes.
When I change pages, I do not load the blocks and I have no way of intervening on the pages.Hi Besteam,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( do be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.Best regards,
NikkoGood morning,
I tried to deactivate and reactivate the theme. Now the editor blocks on the edited pages are displayed. It seems to be ok.thank you
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