Viewing 4 posts - 1 through 4 (of 4 total)
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  • February 19, 2019 at 2:21 pm #1068981
    hugaud

    Hi,
    I continue to have issues updating Enfold on all the sites that use it. I have had to carry out manual updates via FTP but I am getting an error message regarding the new API token system now employed for automatic updates on all my Enfold powered websites.

    Last time we checked the token we were not able to connected to Envato:

    Purchases could not be accessed
    Your username: ***
    Your E-Mail: ***
    Following errors occured:

    Purchases: Errorcode 403 returned by Envato: Forbidden:
    – response_code: 403
    – reason: scope-missing
    Purchases: A problem occured accessing your purchases. Unable to check for updates.

    Can you help please ?
    Thanks
    Hugues

    February 20, 2019 at 8:46 am #1069307
    Rikard

    Hey Hugues,

    That is likely happening because you haven’t given the tokens the correct permissions, please try referring to this: https://kriesi.at/documentation/enfold/theme-registration/#toggle-id-5

    Best regards,
    Rikard

    February 20, 2019 at 9:45 am #1069338
    hugaud

    Thanks Rikard,
    I thought i had permissions set correctly but clearly I hadn’t. Works fine now on all sites.
    Cheers
    Hugues

    February 20, 2019 at 5:45 pm #1069573
    Nikko

    Hi Hugues,

    Glad to hear that :)
    Let us know if you need further assistance or if we can close this thread.

    Best regards,
    Nikko

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