Viewing 6 posts - 1 through 6 (of 6 total)
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  • #1065182

    Hi there,

    Found a problem with my shopping cart. Not sure if this is an Enfold issue or a Woocommerce issue? When I open my cart on my desktop device and click on “weiter zur Kasse” (should be on English something like “proceed with checkout” I am immediately directed to http://www.mydomain.com/kasse. When I do the same on a mobile device (tried with IPhone SE and with IPad Mini 4) I am directed to http://www.mydomain.com/mein-konto where the user can chose wether he would likes to login – or alternatively can click on “proceed with Kasse without customer account” (sorry – my version is german and I have no idea what the standard text does look like on English…

    This also happens when I click on “zur Kasse gehen” in my menu. Desktop device leads me directly to http://www.mydomain.com/kasse. Mobile devices to http://www.mydomain.com/mein-konto.

    My settings do not allow customers to open an account which should force them to order always as guest. Therefore this site does not make any sense at all. But I am pretty sure that I did not modify this button – nor do I know where to change the link on this button.

    Do you have an idea about this? Is this a theme issue or a WooCommerce issue?

    Thank you!

    #1065702

    Hey rob,

    That seems like there is a plugin interfere to the hole situation.
    Is it possible you provide us backend details?

    Best regards,
    Basilis

    #1066116

    Mmh I have turned off all plugins to confirm this assumption. The problem disappeared when turning off Germanized and Germanized PRO. I have added plugin details in the private content section. Which additional information do you need?

    #1066118

    Should I address this to the Germanized team?

    #1066623

    Solved with the Germanized team. Please close ticket. Thank you!

    #1066736

    Hi rob,

    Glad that this is resolved.
    I’ll be closing this thread then.

    Best regards,
    Nikko

Viewing 6 posts - 1 through 6 (of 6 total)
  • The topic ‘Problems with links to WooCommerce shopping cart’ is closed to new replies.